HR Systems Manager

Overview

We are looking for a talented and analytical HR Systems Manager to join the corporate team in our Raleigh, NC headquarters.

Responsibilities

We are looking for a talented and analytical HR Systems Manager to join the corporate team in our Raleigh, NC headquarters. As the HRIS Manager, you will be responsible for providing vision, leadership, planning and management for our HR applications, which includes UKG Pro, iCIMS, and other external and in-house developed applications. You must be a problem solver who can effectively communicate with employees at all levels of the firm. You will collaborate with HR and IT partners and external vendors to create effective and efficient processes and workflows and to implement and enhance HRIS-related systems. You will be responsible for ensuring continuity of services to users throughout the firm.

Responsibilities include but are not limited to:

• Responsible for the successful maintenance, operations, and optimization of the UKG Pro system and interfaces, as well as other systems that make up the overall HRIS platform, such as iCIMS recruiting system, AbsenceSoft leave tracking system and our in-house performance management system
• Identify opportunities for process improvement, automation and application efficiency, ensuring both process and system requirements are fully identified, evaluated, tested, and implemented
• Recommend innovative, and where possible, automated approaches for system administration tasks
• Maintain relationships with vendors and work with them on application enhancements and upgrades
• Manage implementation of new systems
• Work closely with groups like payroll, compensation, benefits and compliance to ensure accuracy of benefits deductions, status changes, compensation and affirmative action data compilation
• Troubleshooting and resolution of user technical issues

• Ensure timely implementation and delivery of new functionality and enhancements; test enhancements, updates, and system changes to the current applications
• Ensuring all HR-related systems are compliant with data protection laws.
• Assist with people data analytics and reporting capabilities; develop application specific reports using IBM Cognos, Access, and Excel

• Generate and maintain admin and user documentation, including training and reference materials
• Develop cases and cost/benefit analysis for management evaluation

Qualifications

• Bachelor’s Degree in Business, Human Resources, or related field preferred
• 5 years of HRIS and HR process/system improvement experience (UKG preferred); 3 years of experience managing HRIS implementations/enhancements
• Must be analytical and detail-oriented with excellent troubleshooting and problem-solving abilities
• Confident self-starter who pays close attention to detail while working in an engaging, fast-paced environment
• Ability to learn quickly and adapt to changing requirements
• Continuous improvement mindset and a passion for measuring results through data and metrics
• Ability to work in teams, manage projects and multitask.
• Excellent customer service skills including initial contact through problem resolution.
• Professional demeanor and ability to display a positive professional attitude.
• Demonstrated ability to improve processes and procedures in a complex business environment
• Experience handling sensitive, confidential organizational, department, and performance information
• Strong oral, written, and interpersonal communication skills
• Strong Excel skills and understanding of relational data