What are the responsibilities and job description for the Customer Service position at Kingdom Canine?
We are looking for individuals to join our Customer Service Team. Ideal candidates have a high attention to detail, ability to operate in a task-oriented manner, and a 'get-it-done' demeanor. Team members are responsible for assisting customer by phone, email, text message, and in person by fielding questions and scheduling reservations.
Responsibilities:
- Assist clients in scheduling/modifying appointments
- Explain services, pricing, and answer other questions for prospective and existing clients
- Timely communication with individuals through email, phone, sms, and through social media.
- Updating pet records in our systems as needed
- Checking in/out of clients' pets from utilize services
- Taking payment for services
Job Types: Part-time, Full-time
Pay: $14.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
- 2 years
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Split shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Ability to commute/relocate:
- Pacific, MO 63069: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $18
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