Outpatient Referral/Authorization Representative

Join our incredible and compassionate team as a Outpatient Referrals/Authorization Representative. This integral administrative role plays a crucial part in coordinating referrals and authorizations for our patients. 

We are located in beautiful northwest Arizona. Experience the magic of Kingman's stunning Arizona sunsets and thrive in an outdoor enthusiast's dream destination with picturesque mountain ranges, nearby lakes, vibrant parks, and plenty of outdoor activity.  Kingman is an incredible community to live, work, thrive, and play! 

Position Purpose: As a valued member of our team, you will be responsible for financially clearing all outpatient referrals as ordered by the referring provider. Financial clearing includes but not limited to, processing referral within provider EMR, verifying insurance eligibility and benefits, contacting patients to discuss coverage, obtaining authorization when necessary, maintains statistical information regarding payers, communicating with providers and staff of denials, and documenting and scanning all communication into referral and electronic medical records,(EMR). 

Hours/Shift: Full-Time/M-F 8:00a-4:30p

Benefits: We offer you an excellent total compensation package, including a competitive salary, comprehensive benefits, and growth opportunities. We invest in you!

• Exceptional Colleagues
  • Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability
  • Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding
• Health and Well-Being
  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities 
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
• Career Growth and Development
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
• So much more!

Key Responsibilities: Provides excellent customer service completing the registration process for patients. Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry. Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Qualifications:

• Education: High School Diploma or equivalent
• Experience: Six months or more of progressive work experience

Work Requirements: Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for 90% of scheduled shift; 10% involves walk or standing; able to use business office equipment/computer. 

About Us: Kingman Regional Medical Center (KRMC) is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County, Arizona. As a 235-bed multi-campus healthcare system, our medical center includes more than 1,900 employees, 270 physicians/allied health professionals, and 150 volunteers. KRMC is recognized as an innovator in rural healthcare, a teaching hospital, and a member of the Mayo Clinic Care Network. We provide a full continuum of highly technical and specialized medical services to meet the healthcare needs of our community. Year after year the Leapfrog Group has awarded KRMC an "A" Grade for Patient Safety. We strive to provide a culture of safety, integrity, teamwork, accountability, respect and appreciation through recognition, career growth, and employee celebrations throughout the year for all of our staff. Kingman Regional Medical Center is a great place to work, come join our team!