Sales Administrator

Department: 

1040 - Sales

Reports to:

Inside Sales Manager

Location: 

Wendell, NC

Position Status:

Full-time

Status: 

Hourly, Non-Exempt

Management Level:

Non-Management

JOB SUMMARY

KIOTI Tractor, a leader in the design and manufacture of compact tractors, utility vehicles, turf care, and compact construction equipment, is seeking a Sales Administrator to join our team onsite in Wendell, NC. The Sales Administrator is responsible for providing support to the KIOTI inside sales department team members and activities. This function serves as a vital extension of the sales team to ensure high-quality customer service and department organization. The Sales Administrator contributes to sales by assisting sales team members to meet assigned targets and department objectives.

KEY RESPONSIBILITIES OF JOB

• Administration of sales data to produce reports, quotes, and various other sales documents
• Assist with dealer credit and re-bill issues.
• Maintain customer files by sorting and filing shipping documentation, BOL’s and dealer orders
• Provide daily support for the sales team 
• Schedule shipment for small freight logistics
• Initiate new dealer setup in E-commerce and complete online order integration
• Provide customer service to the dealer network and work with operations as needed
• Provide aid on special projects as required
• Serve as a backup for the department and assist Inside Sales solve customer service issues as needed
• Misc. filing, correspondence and project work as assigned

EDUCATIONAL AND PHYSICAL REQUIREMENTS

• 1-2 years customer service experience and previous administrative experience preferred
• Associate degree preferred
• Strong collaboration skills and ability to work across all departments and levels
• Track record in successfully meeting deadlines while handling multiple projects
• Must have the ability to generate and review sales documents and reports
• Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building
• Questioning and feedback skills, customer service orientation with commitment to quality, responsibility, high work standards and initiatives
• Solid project and time management skills
• Knowledge and experience with the following computer applications: Microsoft Word, Excel, Outlook.  Solomon, CRM and other applications are plus