Assistant Manager

The Cove – Assistant Manager

Description:

The Assistant Manager provides shift project supervision in order to train, retain, and develop people to assume more responsibility, encouraging behaviors which build sales and control costs. They are a problem solver with strong work ethic and leadership skills, consistently meeting or exceeding the standard for the guest experience. The Assistant Manager is an experienced leader with a goal to move up in the management field.

Responsibilities:

• Knowledge of overall restaurant practices including bar, dining room, grill and kitchen
• Serve as a role model, communicate clearly and effectively with employees and customers while demonstrating effective leadership skills and ensuring 100% customer satisfaction
• Work FOH shifts to set the pace, respond to every customer service need in a positive and accommodating manner
• Develop and coach employees to ensure shift execution, delivering an enjoyable experience to guests
• Evaluate employee’s performance and provide performance feedback to employees
• Maintain a safe work environment and adhere to all safety standards
• Ensure responsibility for the security of store cash receipts daily
• Flexible to work according to business demands, open and close store as needed
• Assist with administrative responsibilities assigned by the Store Director including payroll changes, revision of schedules, bank deposits, TABC audit, Food Handler audit, invoices and other organization office procedures
• Knowledge of business strategies to achieve sales profit goals and meet budgetary guidelines in sales and profit
• Ensure the execution of all special events are exceeding standards
• Participate in all-store meetings including management team meetings for communication and accountability
• Plan, implement, and follow up on all projects assigned by the General Manager
• Manage the store appearance, maintenance, and atmosphere
• Execute daily shift meetings to set direction for the shift
• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved.
• Effectively manage the restaurant in the absence of the General Manager.

Qualifications:

• Previous full-service restaurant management experience desired
• High school graduate or equivalent; some college desirable

Personal Characteristics:

• Strong leadership, motivational and people skills, pleasant dealing with guests and co-workers
• Exercises good judgment in decision making, ability to be flexible and adapt in any situation
• Must be able to work well under pressure
• Holds self-accountable for high personal standards of conduct and professionalism
• Open to feedback and self-improvement

I acknowledge that I have reviewed this job description and understand my job duties and responsibilities. I attest that I am capable of performing the essential functions of the job and have notified Human Resources of any accommodations needed to be able to perform the job. I understand my job may change on a temporary or regular basis according to the needs of my location or the company without it being specifically included in the job description.

____________________________________ ____________________________________

Signature Date

____________________________________

Printed Name

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Weekend availability

Application Question(s):

• Have you been a manager in bar, restaurant, grill?

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant management: 2 years (Required)
• coaching employees for customer service: 2 years (Required)
• Administrative: 2 years (Required)
• quality customer service: 2 years (Required)
• strong leadership, good judgement, high personal standards: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: One location