What are the responsibilities and job description for the Sales Assistant - Pasadena position at Knoll, Inc.?
Why join us?
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime - from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Our Sales Assistants receive a competitive base rate. You will also be eligible for our comprehensive benefits package including medical, dental, and vision insurance, paid vacation, paid holidays, parental leave, commuter benefit up to $150 per month, 401k w/4% match, employee discounts, and more.
Studio Hours: Sunday through Saturday
About this Opportunity:
Design Within Reach at MillerKnoll is the perfect opportunity for you to start or grow your career in the interior design industry. Our Sales Assistants receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. Your success in this role will be measured by providing exceptional customer service, being a team player, building relationships, and supporting your peers in all facets of the business. You will report to the Studio Assistant Manager.
What you'll do:
You'll have opportunities to:
- Assist with sales support and post-sale follow-up, including processing EAD requests, placing orders, resolving delivery issues, completing special orders, and processing part requests.
- Assist Account Executives with providing excellent client services. Work with Regional Visual Manager to maintain studio appearance and comply with visual merchandising standards.
- Maintain and assist in ordering inventory for all Studio marketing collateral, seasonal promotional items, office supplies, swatch samples, update vendor and pricing information, and escalating any facilities issues.
- Attend Studio meetings, product training, and utilize the Design Within Reach website and catalog to increase product and design knowledge.
- Demonstrate excellent verbal and written communication skills when responding to our clients via phone, email, or on paper around specific inquiries, client issues, promotions, and Studio events.
Does this sound like you?
This might be you if you have the following:
- Background in retail sales or customer success preferred.
- Proficiency with Mac OS, MS Office software, Gmail, and web navigation.
- Exposure to 3-D rendering programs, Salesforce and/or POS operations preferred.
- Must be able to lift up to 20 pounds and regularly move items.
Who We Hire?
Simply put, we hire everyone. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
