Certified Pharmacy Technician

Job Summary

Koala Health is growing and looking for some new team members! Koala is a veterinary pharmacy on a mission to delight pet owners by making healthcare simple. A core component of this mission is our dedication to clinical excellence. As a Certified Pharmacy Technician, you will work with our Operations and Product leaders to provide and elevate pharmaceutical care for our customers. If you are looking for a new team of people who care deeply about customer service, their pets, and having fun while doing so, then this is the place for you! 

In this role you will be responsible for assisting in the retrieval, processing, and fulfillment of pets’ medication therapies. You will also be actively involved in the development and evolution of our operational policies and procedures that guide these core functions. Your expertise and experience will assist in shaping the best practices that drive world class customer experience.

Benefits & Perks: 

Competitive salary ranging from $22-24/hourly

Vacation, Personal & and Sick time 

Benefits first of the month following hire date!

Structured shifts Monday-Friday (weekends off!) 

On-site lunches with the leadership team 

Being a key contributor to the future of Koala’s employee culture

• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
• Assist pharmacist in retrieving prescriptions from veterinarian prescribers
• Follow up with patients as needed to clarify questions relating to and provide updates on their orders
• Perform data entry of valid prescriptions
• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy
• Run automated machinery required to pre-sort and package medications
• Fill exception trays with appropriate medication
• Work daily with the Operations team to ensure the right medications are put in the right pouches
• Transition orders through different workflow stages from initial dispense through quality control
• Count and fill prescription vials and affix labels on bulk prescription items
• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes
• Sort and triage the right boxes to ship at the right time
• Aid the Operations team with receiving, shipping, counting, and packing
• Clean, and help maintain, equipment and work areas

• Demonstrated ability to work as an effective team member
• Demonstrated organization skills and attention to detail
• Ability to recognize and identify patient medications
• Ability to multitask and prioritize in a rapidly evolving startup environment
• Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
• Excellent written and verbal communication skills
• Highly organized, self-starter capable of working independently

• National Pharmacy Technician Certification (PTCB or NHA)
• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician or Pharmacy Trainee)
• High school diploma or equivalent
• 6 months of experience working with computer and web based tools

Koala Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.