What are the responsibilities and job description for the Part-Time Stockroom Operations Lead position at KOHLS?
Increases customer loyalty, enhances the in-store experience and creates a positive shopping environment for Kohl’s customers. Uses the latest technology to guide the operations team to be flexible, fast and accurate.
ACCOUNTABILITIES
Delivers the highest level of customer service supporting Kohl’s "Yes We Can" culture through effective problem solving
Ensures customers receive excellent service by accurately and efficiently processing both in-store replenishment items and online orders
Evaluates and assesses workforce needs, able to lead work efforts and direct team members
Advocates and executes all Kohl's customer service programs
Follows Kohl's best practices and standards
Effectively uses Kohl's tools and technology to plan, communicate and share information with team members
QUALIFICATIONS
REQUIRED
Ability to lift 50 pounds on an occasional to frequent basis
Ability to spend up to 100% of work time standing or moving about the departments within the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
Adherence to Kohl's policy and procedures is required
Regular attendance
Self motivated and ability to problem solve
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting and attention to detail
Ability to work as part of a team and interact effectively with others
PREFERRED
Prior retail experience
Comfortable with the use of technology consistently while performing the required tasks