Customer Service Specialist
Job Posting for Customer Service Specialist at Kosciusko Medical Group
Education and Formal Training Required:
Must have a high school degree or the equivalent.
Must maintain CPR certification. If not certified prior to employment, employer will certify as part of orientation.
Experience Required:
Prior receptionist/secretarial experience preferred, but not required.
Prior physician office experience preferred, but not required.
Licensure Required:
Indiana Drivers License
Working Conditions:
Normal office environment with little exposure to excessive noise, dust and temperature extremes. Some exposure to wind, rain and snow when driving between Kosciusko Community Hospital/KMG locations.
Other:
Demonstrates age appropriate competency skills and knowledge, ability to perform skills specific to patient population identified in unit specific skill list. Ages of patients served in office include infant, child, adolescent, adult and geriatric.
Must have good verbal and written communication skills.
Must demonstrate ability to work in a fast paced environment.
Must demonstrate ability to concentrate and pay close attention to detail.
Must demonstrate ability to interact efficiently and in a supportive manner with persons of all backgrounds.
Must demonstrate excellent telephone skills and etiquette.
Proficient computer skills.
Education
Required- High School or better
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