Job Developer

SUMMARY: While delivering innovative solutions, exceptional service and trusted results, the Job Developer provides comprehensive job development and placement services by continually building, maintaining, and cultivating relationships with a wide array of employers who are willing to hire qualified TANF customers into unsubsidized employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Maintain and deepen existing employer relationships and develop new ones, especially in industries that are projected to grow in the Washington Metropolitan Area and are a good fit for TANF customers.
• Implement job development strategies that are designed to provide TANF customers with employment opportunities, while taking into consideration job location, industry growth prospects, advancement opportunities and salary.
• Proactively promote program (its services and qualified customers) to employment partners.
• Explain to prospective employers the financial benefits they will receive and outline the employment supports and retention services available to them if they hire a TANF customer, including but not limited to:

1. making applicants available for job openings
2. screening resumes for specific qualifications
3. providing job retention services once the customer becomes employed
4. facilitating the Work Opportunity Tax Credit (WOTC) when employers are eligible

• Work closely with case managers to place customers in unsubsidized employment
• Match available job openings with customer interests and abilities. Work one-on-one or in groups with customers to screen properly to determine job suitability, assist with application completion and process, employer/interview preparation, and follow-up.
• Focusing on both "number" and "quality" of placements, develop and maintain ongoing personal contacts with private, public, non-profit, and religious organizations to promote and create opportunities for placing TANF customers.
• Input accurate and complete data for all contacts with customers into CATCH
• Enter employer information into CATCH in a timely manner for all completed and signed Verification of Employment (VOE) documents received.
• Populate and maintain the Job Developers' spreadsheet with new and updated employer information including but not limited to current or upcoming job openings, applications submitted, direct referrals, work experience opportunities, placements, etc.
• Update and maintain VOE binder, and submit completed, verified, and signed VOEs to Quality Assurance.
• Establish and maintain Work Experience (WEX) opportunities and sites.
• Assist case managers and customers to select relevant work opportunities and obtain WEX site signatures for completed TANF Work Experience Program Agreement contract.
• Submit weekly Job Seeker's Hot Jobs.
• Update and maintain job announcement board.
• Plan and conduct onsite employment driven activities such as, onsite bi-annual job fair event or employer informational sessions with qualified customers.
• Participate in regular staff meetings, staff training, supervisory sessions, d accept the responsibility of aiding the development of positive team relationships as requested.
• Adhere to KRA policy, procedures, and professional conduct, dress code and code of ethics.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   

CORE COMPETENCIES:

• Ability to professionally adjust to unforeseen circumstances or programmatic changes.
• Ability to cultivate and manage high quality stakeholder relationships and demonstrated ability to work with a diverse workforce.
• Ability to function at a high level of discretion and confidentiality. 
• Must be a self-starter and committed to completing tasks timely.
• Strong presentation skills
• Must be resourceful and able to work independently as well as in a team setting.
• Ability to meet and/or exceed set goals and objectives.
• Strong interpersonal, project and time management, customer service, organizational skills, and communication skills, both oral and written required.
• The ability to work in the field more than 90% of the time.

EDUCATION and/or EXPERIENCE: 

• A minimum of 5 years of experience conducting job development and placement activities with TANF customers.
• Bachelor’s degree from an accredited college or university.  The degree requirement may be substituted for eight (8) years of professional work experience. 
• A minimum of 3 years of policy and program experience in the areas of workforce development, economic development, or education.
• B2B, Sales, customer service experience 

OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, video conferencing (Zoom, Teams) and Microsoft Office (Word, Excel, PowerPoint and Outlook). 

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

WORK ENVIRONMENT: The noise level in the work environment is usually moderate.

 Benefits Link: https://www.kra.com/kra-employee-benefits/