Processing Manager

Processing Manager - Kreher Farm Fresh Eggs, Clarence, NY

Kreher Family Farms is looking for a dynamic, detail-oriented Processing Manager for our Kreher Farm Fresh Eggs site located in Clarence, NY. The primary responsibility of the Processing Manager is to organize, streamline, and manage the processing, shipping & receiving and sanitation operations. This role manages the supervisors for the processing, shipping & receiving and sanitation departments.

The Processing Manager’s role focuses on four areas of responsibility:

CUSTOMER

• Understand and perform role of servicing the customer through efficient and quality egg packing and shipping procedures which minimizes downtime of processing equipment.
• Meet incredible customer service standards by overseeing packing and shipping operations and processing orders efficiently. Ensure stores are receiving the correct egg orders and quality product.
• Track egg inventory levels to ensure proper product quantity and reprioritize product as necessary to prevent order problems. Involved in coordination of purchasing under-production or selling of over-production of eggs to meet customer needs.
• Ensure that processing equipment and staff are functioning properly to meet quality and efficiency goals.
• Continually develop knowledge of processing operations, grading procedures, and inventory to ensure consistency, efficiency, and high-quality eggs.
• Reduce customer complaints involving Food Safety or Food Quality.
• Respond with a sense of urgency to any customer concerns.

QUALITY

• Work directly with QA and Processing Operations personnel to ensure that products are packaged in the correct carton/cases and sent to the right store and/or plant.
• Ensure packaging is meeting set standards; labeling of cartons is consistent with egg product; special requests from customers are met (i.e. special dates, numbers, etc.); reduce complaints regarding packaging.
• Monitor products for valid dates (sell by, use by, and packaging dates), ensure product is correctly wrapped, stacked and placed in cooler inventory according to Kreher’s standards for safe delivery.
• Oversee processing area to monitor equipment usage, supply levels, safety issues (water/debris), and inventory. Correct/resolve all problems.
• Manage OvoTrack processing, tracking and traceability system.
• Ensure documentation of all process and procedures are handled appropriately in compliance with all federal and certifying agency guidelines.
• Work directly with Processing and Sanitation Supervisor(s) to meet or exceed our high standards as well as those set by regulatory and certifying agencies (SQF and FDA).

SAFETY

• Coordinate with the Safety Manager to investigate accidents and near-miss incidents.
• Enforce safe work procedures and inform Safety Manager of potential hazards.
• Monitor employees and participate in the safe operation of lift jacks and electrical jacks, as well as loading and unloading trucks; set personal example.
• Maintain a clean and organized work area to avoid accidents and encourages department to do the same.
• Encourage employee participation in Safety Committee and safety initiatives.

PEOPLE

• Communicate and explain company and department vision to employees.
• Maintain two-way communication with management team to share knowledge and ideas.
• Partner with other managers to implement company policies/procedures to ensure department is functional and incredible service standards are met.
• Oversee department scheduling to ensure and improve labor efficiencies without compromising safety and quality.
• Share department result with employees and ensure recognition of individual and team achievements, as well as provide specific informal and formal feedback to employees in a timely fashion.
• Work with Human Resources to ensure employee needs are met and that they comply with Kreher’s Policies and work rules, as well as federal and state laws.
• Lead by example by learning and educating others, and ensure employees have up-to-date performance reviews and receive feedback that is accurate, balanced, and fair, and helps them do their jobs better.
• Provide feedback on training programs and look for ways to improve practices, including follow-ups with newly trained employees.
• Act as a team player (supports and encourages employees) and treat everyone with respect.
• Provide training within departments; cross-training and move employees to different areas as needed.

COMPANY INFO

Kreher Family Farms is your local egg producer. We are a 3rd and 4th generation, family-owned and operated business. With a deep-rooted history in family values since 1924, our farm continues to grow. Our farm operations have expanded to include compost and fertilizer and crop productions for our hens and customers. We are not your grandfather’s farm and we will never stop growing.

Our people are part of our family. It is their dedication and respect for one another that allows us to continue to confidently grow as a business.

We strongly believe in creating an environment in which people can continue to learn and grow professionally.

BENEFITS

• Competitive pay
• Health, dental, and vision insurance, as well as other supplemental insurances
• PTO
• 401k with company contribution (eligible after 1 year of employment)
• 3 dozen free farm fresh eggs weekly