Asset Protection Manager

Department: FM Store Operations
Post End Date:
Position Type: Employee
Position Reports To: Store Director
Position Supervises: Asset Protection Specialist, Uniform Security Officer, Lot Security Officer, Customer Engagement Specialist
Pay Level: 63
FLSA Status: Exempt
 

Position Summary:

Manage the Asset Protection department. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Model Customer 1^st behavior; deliver and encourage other associates to deliver excellent customer service
• Maximize sales and sales margins
• Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
• Monitor large shrink areas in stores
• Provide credible court testimony
• Implement corporate and divisional service, merchandising and operating requirements
• Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
• Achieve department and store financial objectives/goals
• Develop, implement and assess weekly work schedules and adjust those schedules as necessary
• Conduct internal investigations
• Minimize exposure to civil liability
• Verify electronic article surveillance (EAS) is being utilized and maintained
• Participate in safety meetings
• Co-chair/attend shrink meetings
• Prepare missing merchandise reports
• Promote associate participation in the Fred Meyer Incentive Award Program
• Maintain compliance with corporate policies
• Promote and follow company initiatives
• Maintain compliance with all safety guidelines and standards
• Communicate and collaborate with corporate associates to support asset protection initiatives
• Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect “Our People Are Great” initiatives
• Maintain flexibility to work any shift and weekends on a regular basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications/Education:

• High school diploma or general education degree (GED) plus one year experience in retail asset protection or a combination of relevant education and experience
• Minimum 18 years of age/21 in Alaska
• Ability to pass a drug test
• Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
• Ability to handle sensitive information while maintaining a high degree of confidentiality
• Ability to organize/prioritize tasks/projects
• Familiarity with asset protection terms and processes
• Ability to make independent judgments with minimal supervision
• Ability to continue education
• Ability to pass a criminal background check
• Valid driver's license
• Ability to pass all state and federal private security requirements for licensing or certification

Desired Previous Job Experience:

• Knowledge of Fred Meyer policies, procedures and organizational structure
• Strong interrogation/interviewing skills

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
 

Education Level: High School Diploma/ GED Required
Required Travel: Up to 25%
Required Certifications/Licenses: Driver's License
Regions: West

States: Washington
Keywords: Asset Protection; Loss Prevention; APM, LPM