What are the responsibilities and job description for the Bakery Department Head Assistant position at Kroger?
Company Name: Smith's Food and Drug
Position Type: Employee
FLSA Status: Non-exempt
Position Summary:
Embrace the Customer 1st strategy by inspiring associates to deliver excellent service through creating an outstanding customer experience. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales/profit goals established, control all established quality assurance standards, and monitor all functions, duties and activities for the department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
- Promote trust and respect among associates with a positive attitude.
- Communicate company, department, and job specific information to associates.
- Establish performance goals, develop and implement a department business plan to achieve desired results, and empower associates to meet or exceed targets through teamwork.
- Develop adequate scheduling to manage customer volume.
- Train and develop associates on performance and participate in the performance review process.
- Adhere to all local, state and federal laws, food safety regulations and company guidelines.
- Create an environment that enables customers to feel welcome, important and appreciated, to be able to respond to questions, make suggestions and locate products within the department/store to ensure customers get the items they want.
- Prepare bakery items per customer requests using proper equipment such as refrigerators, freezers, and ovens according to company guidelines.
- Inform customers of bakery specials and offer product samples to help customers discover new items.
- Provide customers with fresh products they ordered and the correct portion size to prevent shrink.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Implement the department period promotional plan by executing sales promotions in partnership with store management and informing department associates about current, upcoming and special in-store promotions.
- Prepare and submit seasonal critiques for the sales and merchandising supervisor.
- Assist store management in preparing the store/department budget, profit/loss reviews, and take appropriate action on all financial reports.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Plan/organize the inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures, practicing preventive maintenance by properly inspecting equipment, identifying unsafe conditions and notifying management of any items in need of repair and of customer or employee accidents.
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications/Education:
- Must be 18 or older
- Effective communication skills
- Knowledge of basic math
- Ability to handle stressful situations
- Current food handlers permit once employed
Desired Previous Job Experience/Education:
- High school education or equivalent
- Management experience
- Retail/Bakery experience
- Second language (verbal, reading and/or writing)
Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: Mountain; Any; General Office- Cincinnati; Mid-Atlantic; Midwest; South; West
States: Utah; Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Colorado; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
Keywords: bakery, manager
Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation’s largest grocery retailers, Smith’s currently operates 139 stores and 95 fuel stations throughout seven western states. Smith’s charitable giving, in partnership with 18,000 associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: UT || Springville || 1117 West 400 South || 84663 || Smith's Food and Drug || [[mfield2]] || Deli/Bakery || Employee || Exempt || Part-Time || None