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e-Commerce Department Lead

Kroger
Albuquerque, NM Full Time
POSTED ON 2/17/2023 CLOSED ON 3/17/2023

What are the responsibilities and job description for the e-Commerce Department Lead position at Kroger?

Company Name: Smith's Food and Drug
Position Type: Employee
FLSA Status: Non-Exempt
 

 

Position Summary

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
  • Perform responsibilities required of selectors and customer attendants as needed per company guidelines
  • Train all functions and duties of the selector and customer attendant roles
  • Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
  • Assist with scheduling to meet operational and associates' needs
  • Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
  • Print and distribute order labels, including orders for perishable departments
  • Troubleshoot e-Commerce equipment and devices
  • Maintain level of supplies needed to perform necessary duties
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
  • Perform required opening and closing procedures
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team
  • Provide feedback on team members daily performance and annual performance reviews
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

    • Minimum Position Qualifications

  • Basic math skills (i.e., counting, addition, and subtraction)
  • Excellent oral/written communication skills
  • Self-directed, ability to execute projects with minimal supervision
  • Proven supervisory experience
  • Ability to read shelf tags
  • Basic knowledge of computers

    • Desired Previous Experience/Education

  • Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience

    •  

    Education Level: None
    Required Certifications/Licenses: None
    Position Type: Part-Time 
    Shift(s): Day; Evening
    Regions: West

    States: New Mexico
    Keywords:

     

    Jobs at Smith's:  A division of the Kroger Co. (NYSE:KR) one of the nation’s largest grocery retailers, Smith’s currently operates 139 stores and 95 fuel stations throughout seven western states. Smith’s charitable giving, in partnership with 18,000 associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/careerarsmiths.

     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     Posting Notes:  NM || Albuquerque || 8301 Golf Course Rd Nw || 87120 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None 

    Salary : $14 - $0

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