Floral Manager

Company Name: Quality Food Centers
Position Type: Employee
FLSA Status: Non-Exempt
 

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct andsupervise all functions, duties and activities for the department. Support the day-to-day functions of the Floral operations. Embrace the Customer 1 ^st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates.

• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Prepare corsages, flower arrangements, balloons to customer's requests, and set-up displays and fixtures.
• Inspect and maintain plants by watering, trimming, cleaning and other care as required.
• Identify all varieties of foliage, blooms and fresh cut flowers.
• Order, label, stock and inventory department merchandise.
• Review/inspect products for quality and freshness and take appropriate action with those items.
• Provide customers with fresh products that they have ordered and the correct portion size/amount (or as close as possible to the amount ordered) to prevent shrink.
• Display a positive attitude.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained.
• Use all equipment in department such as refrigerators, stem cutter, baler, u-boats, and compactor according to company guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed
• Ability to handle stressful situations
• Must be at least18 years of age

Desired Previous Job Experience

• High school education or equivalent preferred
• Management experience preferred
• Floral experience
• Retail experience

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening
Regions: West

States: Washington
Keywords:

Jobs at QFC: QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you’re interested in joining the QFC team, we encourage you to complete an online application today.

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  WA || Seattle || 11100 Roosevelt Way NE || 98125 || Quality Food Centers || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None