What are the responsibilities and job description for the Natural Foods Section Manager position at Kroger?
Department: FM Grocery
Position Type: Employee
Position Reports To: Food Manager
Position Supervises: Natural Foods Clerk
Pay Level:
FLSA Status: Non-exempt
Position Summary:
Manage and maximize the financial performance of the Natural Foods department and maintain excellence in customer service and sales. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.
Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Essential Job Functions:
- Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service.
- Maintain compliance with corporate policies/divisional standards including merchandising, food safety, signing, conditioning, stockroom, fixtures usage and maintenance, labor agreements, quality ordering functions, shrink control, shipping/receiving, salvage, freight receiving/stocking procedures
- Plan ads/store events; Manage/execute planograms and department merchandising
- Verify implementation of weekly Merchandise Specialists Notes, Off-Shelf Merchandising Notes, and Period Planners to complete merchandising assignments
- Schedule completion of price changes
- Audit scan audits, alpha code documents, in-store Price Change Recap, Report Code 10, Report Code 20, ECR Override Report, missing markdown, markdown exception reports, file maintenance exceptions, vendor logs, and Intersection Transfer reports
- Promote and follow Company initiatives
- Interview and hire new personnel
- Monitor overstock/understock conditions to maintain ordering system integrity
· Partner with Food Manager to write schedule
- Monitor daily/weekly sales; Prepare profit/loss reviews
- Audit department supply orders, running intersection transfer log, written distribution center returns/weekly recaps, and Returns to Suppliers
- Respond to verbal/written customer comments/complaints/requests
- Verify daily/weekly time and attendance functions are completed
- Manage all maintenance/repair needs
- Maintain salvage procedures; Manage inventory process
- All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
- High school diploma or general education degree (GED) plus six months Fred Meyer experience and two-three years related retail experience; or combination of relevant education and experience.
- Minimum 18 years of age/19 years in Idaho/19 in Alaska if selling tobacco
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis
- Ability to travel independently on an occasional basis
- Maintain confidentiality
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Familiarity with industry/technical terms/processes
- Ability to work within set time frames/fixed deadlines
- Valid driver's license
- CPR/first aid certification
- Fred Meyer lift truck certification/license
Desired Previous Job Experience:
- Knowledge of Fred Meyer policies, procedures, and organizational structure
- Proficiency with Microsoft Excel, and Infopac
- Experience directing/participating on project teams
Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.
Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: Driver's License
Shift(s): [[mfield4]]
Regions: West
States: Alaska
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