Online Grocery Pick-Up Clerk

Company Name: Smith s Food and DrugPosition Type: EmployeeFLSA Status: Non-Exempt  Essential Job Functions:Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers on-line orders in the most efficient manner with attention to freshness and quality.In-Store Grocery Shopper initiates and completes selection process for customers on-line orders.Online Grocery Pick-Up team is responsible for assembling customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer s order at time of pick-up.Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.Adhere to local, state, and federal laws, food safety procedures, and company guidelines.Receive customers orders from Order Selector according to guidelines, store products in optimal temperature zones.Read and follow directions given in the note sectionEnsure quality and freshness of all items chosenCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerRetrieve each customer s order from all staging locations and ensure order accuracy, load order into customers carsPick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.Process the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorInspect equipment and notify store Pick-Up supervisor or other store management of items in need of repairPerform required opening and closing proceduresLearn and adapt to new and improved processesAssist in training new e-Commerce team membersMeet/exceed productivity standardsMust be able to perform the essential job functions of this position with or without reasonable accommodationMinimum Position Qualifications:Ability to work without supervisionAbility to read shelf tagsBasic math skills (i.e., counting, addition, and subtraction)Excellent oral/written communication skillsDesired Previous Experience:Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashierPosition Summary:Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion, and safety. Education Level: NoneRequired Certifications/Licenses: NonePosition Type: Part-Time Shift(s): Evening; DayRegions: WestStates: New Mexico  Jobs at Smith s:  A division of the Kroger Co. (NYSE:KR) one of the nation’s largest grocery retailers, Smith’s currently operates 139 stores and 95 fuel stations throughout seven western states. Smith’s charitable giving, in partnership with 18,000 associates, generous customers and suppliers, totaled $13.8 million in cash and food products to local organizations in 2015. For more information visit: www.smithsfoodanddrug.com or [ Link removed ] - Click here to apply to Online Grocery Pick-Up Clerk Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes:  NM || Edgewood || 2B State Road 344 || 87015 || Smith s Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None

Salary : $14 - $0