Service Deli Clerk

Kroger
South Lyon, MI Part Time
POSTED ON 4/30/2023 CLOSED ON 1/13/2024

What are the responsibilities and job description for the Service Deli Clerk position at Kroger?

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean
environment that encourages our customers to return. Assist the department manager in reaching sales and profit
goals established for the department, and monitor all established quality assurance standards. Embrace the Customer
1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values
of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering

questions regarding products sold within the department and throughout the store.

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and

make suggestions about products.

  • Slice deli meats and cheeses to customer’s requests using proper deli equipment.
  • Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.
  • Offer product samples to help customers discover new items or products for which they inquire about.
  • Inform customers of deli/bakery/bistro specials.
  • Provide customers with fresh products that they have ordered and the correct portion size (or as close as

possible to the amount ordered) to prevent shrink.

  • Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.
  • Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to

company guidelines.

  • Prepare food to Company standards.
  • Adequately prepare, package, label and inventory ingredients in merchandise.
  • Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
  • Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
  • Label, stock and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store

management.

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store

manager of any items in need of repair.

  • Notify management of customer or employee accidents.
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Job Type: Part-time

Pay: $14.90 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • South Lyon, MI 48178: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Day Shift (Preferred)

Work Location: In person

Salary : $15

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