Teller

KUE Federal Credit Union
Lexington, KY Full Time
POSTED ON 4/17/2023 CLOSED ON 12/20/2023

What are the responsibilities and job description for the Teller position at KUE Federal Credit Union?

  • Greet and welcome members and visitors to the credit union in a professional manner. Represent the credit union to members in a courteous and professional manner and provide prompt, efficient, and accurate service in the processing of transactions.
  • Provide in‐person and by‐telephone general and specific service‐related information concerning credit union services or policies.
  • May respond to email or other electronic requests submitted by members, again providing professional, prompt, efficient, and accurate service and information.
  • Respond to members’ requests, problems, and complaints, and/or direct them to the appropriate person for specific information and assistance.
  • Initiate or verify member wires.
  • Open new accounts and service existing accounts. Set up new account files and provide members with all necessary information for membership.
  • Handle requests from members for transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, and any other requests received from members.
  • Promote credit union products and services based on member’s needs.
  • Process member mail transactions.
  • Mail receipts and checks to members as indicated by policy and procedure.
  • Research accounts for deposit, withdrawal, and loan‐payment discrepancies.
  • Assist members with the proper completion of payroll deduction and direct deposit cards.
  • Other miscellaneous teller duties.
  • Serves as backup for others in the office.

Additional Information:

  • In addition to the hourly rate, the credit union pays 95% of single-coverage health insurance and 100% of single-coverage dental and vision.
  • The credit union makes a monthly contribution to employee HSA accounts.
  • On-site gym access.
  • Experience handling cash would be beneficial.
  • Office hours: Monday - Friday 8:15 a.m. - 4:45 p.m.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

  • 401(k)
  • 401(k) 7% Match
  • Credit union membership
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Paid time off
  • Profit sharing
  • Vision insurance

Experience level:

  • No experience needed

Physical setting:

  • Office

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Cash handling: 1 year (Preferred)
  • Banking: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

Salary : $12 - $14

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