What are the responsibilities and job description for the Credit Services Coordinator position at Kwik Trip?
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Location: Department 688
Shift: Variable
Experience: Less than 1 year
Minimum Starting Pay: $17.15
CREDIT
Credit Services Coordinator - La Crosse, WI: Kwik Trip Inc.’s Credit department is looking for a well-rounded Call Services Coordinator
Job Description:
As a Call Services Coordinator, you will be responsible for providing support services to our non-cash customers and our store co-workers.
Regular tasks include:
- Provide excellent customer service to all Credit Department customers by providing them a single point of contact within the department to report problems and concerns
- Make and receive phone calls related to customers issues involving all internal cards that Kwik Trip has to offer
- Process Kwik Card payments and adjustment to accounts
- Printing of cards and mailings
- Updating accounts and training new hires on various tasks
Qualifications:
- Minimum of 1 year in a related industry
- Knowledge of AS400 and Microsoft Office Products
- Knowledge of accounting and credit card terms
- Ability to work well alone and as part of a team
- Strong interpersonal, written and oral communications skills
- Skill in operating a fax machine, copy machine, scanner, and calculator
- Ability to maintain confidential information
- Ability to support and meet department deadlines
Work Schedule: Monday through Friday available till 7:00pm and on Saturdays from 8:00 am until 3:00 pm. Full Time: 40 hours a week Part Time: 20-25 hours a week
Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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Salary : $17