Front Office Supervisor @ Luxury 4- Diamond AAA Rated Resort- Full Time

Description

ABOUT US:

Located in the heart of Del Mar, L’Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California’s most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The JOB:

The Front Office Supervisor is responsible for assisting the Front Office Management team with the oversight of the arrival experience for our guests ensuring our team is delivering the quality service as defined by Noble House Hotels & Resorts. The Front Office Supervisor is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! Overall responsibilities include assisting with room type management, training & development, team member relations, communication, recognition and day to day supervision.

YOU:

To be successful in this position, we're looking for someone who thrives on interacting with guests and team members and enjoys providing memories that will last a lifetime! This role requires your friendly, energetic, and professional personality will be part of ensuring our guests’ stay is a memorable one.

Our CULTURE:

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The OFFER:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

· A comprehensive Health Benefits Package to include Medical/Dental/Vision (including a MediExcel Plan)

· Supplemental benefits to select from such as Short-term Disability, Life Insurance, Hospitality Indemnity, Pet Insurance

· 401K Plan with Employer Match

· Paid Holiday/Vacation/Sick

· Bonus Incentive Plan

· Onsite Complimentary Parking

· Free Means in EDR

· Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts

· Career growth opportunities and recognition programs

At L’Auberge Del Mar, we take pride in supporting our initiatives towards Diversity, Equality, Inclusion and Accessibility. We have established a DEIA Committee to bring together a variety of thoughts, perspectives, and expressions. We would love for you to share yours with the Team.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.

Requirements

Refined written and oral communication skills.

Strong computer skills

Outstanding and proven guest service skills.

Schedule flexibility, including overnight.

Ability to stand and walk for long periods of time.