Ford BDC Sales Administrator
Job Posting for Ford BDC Sales Administrator at L0419 Suburban Ford of Sterling Heights
Dealership:
L0419 Suburban Ford of Sterling HeightsSuburban Ford of Sterling Heights
As a dealership BDC Representative, you will respond to communicate with our current and prospective customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required.
In this position, you will work with the department managers to maximize opportunities by assisting with customer follow up. If you are friendly, outgoing and have great organizational skills, we invite you to apply.
Scheduling and setting appointments for Sales
Reaching out to customers whose vehicles are due for Sales
General administrative duties, as assigned
Follow up with via phone, email, and text
Maintain outstanding phone etiquette
Provide a best-in-class customer experience
Answering inbound phone calls, and tend to customer needs
Qualifications:
Customer-focused, energetic and self-motivated
Dealership Sales BDC experience highly preferred
Experience in customer service, call center or retail sales
Ability to handle heavy phone volume
Persuasive- knack for sales and customer service
Strong communication skills –verbal and written
Excellent computer skills
Highly organized with attention to detail
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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