Service BDC Administrator

Dealership: L0779 Hamilton Honda Automotive Business Development Center Representatives Join the Exceptional Team at Hamilton Honda! Do you have a knack for sales and customer service? Looking for a rare opportunity to advance your career with a Fortune 500 company? Hamilton Honda, part of the Fortune 500 Lithia & Driveway family of dealerships, is searching for high-performing, Business Development Center Representatives to join their award-winning service team! If you want to work in an amazing, employee-centric environment with tremendous opportunities to grow your career with the very best in the business, join the Hamilton Honda team! Previous Dealership BDC experience is a plus. We are interested in candidates who are polished, professional, have a great attitude and customer focused. Experience in Call Center and/or Customer Service is a plus. You must be detail-oriented and have impeccable customer follow-up skills. Outstanding verbal and written communication skills and computer proficiency are essential. Who are we looking for? Automotive Service BDC is preferred, not required Call center or heavy volume phone experience Strong focus on providing best-in-class customer service Outstanding follow up skills Ability to maintain excellent phone etiquette while handling high volume of calls Strong communication skills –both verbal and written Excellent computer skills including CRM proficiency Highly organized with attention to detail We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!