MANAGER

Here at look at La Segunda we are looking for a manager who wants to grow in our company.

We are looking for someone who puts Customer Service and Food Quality 1st!

A La Segunda Café Manager performs both food preparation, customer service duties and leads through accountability, efficiency, and delegation. Food preparation duties include making coffee drinks and food items for the guests. Customer service duties include greeting customers, taking the orders, and acting as a liaison between the customer needs and the employee’s abilities.

Job Responsibilities:

• Understand all areas within the facility for support or coaching
• Monitor, counsel, and coach quality of items, speed of delivery, accuracy of orders, reduction of waste, efficiency, and effectiveness of the team.
• Be open to change adjust anything that has been outdated or no longer working.
• Ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability.
• Actively supporting everyone’s development
• Basic understanding of computers
• Ability to effectively communicate (verbal and written) and interact with all departments.
• Demonstrate the ability to manage time, set priorities, document results, and complete all company reporting requirements.
• Adhere to conduct standards consistent with those of the company that reflect professionalism, honesty, and integrity.
• Order products from vendors
• Handle guest opportunities that may arise
• Motivate employees
• Fill and transport catering orders
• These duties are some, however, they are not all inclusive.

Requirements:

• Must be extremely reliable.
• Requires prior experience as a manager
• Requires use of standard office equipment such as computers, phones, and scanner/copiers.
• Tasks require standing, walking, bending, stooping, kneeling, and climbing steps and or ladders.
• Tasks require the use of hands and arms, reaching and repetitive motion.
• Must pass a criminal background check.
• Upbeat and positive attitude
• Work in a family orientated environment
• Able to receive constructive criticism
• Able to lift 25 lbs
• Able to provide great customer service and treat each guest with respect
• Clean & maintain the store during down time.
• Cash Handling
• Able to resolve customers questions & concerns.
• Able to stand long period of time.
• Always adhere to uniform policy.
• Adhere to the Attendance policy.