What are the responsibilities and job description for the Key Account Executive position at Labcorp?
Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive (Sales Representative). Recognized by Forbes as one of America’s Best Employers For Diversity 2024 and once again named to FORTUNE® magazine's list of the World's Most Admired Companies™.
The territory for this position covers Prince Georges County. The ideal candidate would reside in or around the territory.
The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. At Labcorp, you will find a rewarding role that allows you to make a difference in people’s lives, including your own!
Job Description/Duties:
- Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
- Function as a liaison between the client and the Labcorp operations team in relation to client needs
- Provide ongoing service and problem resolution to customer base
- Ensure customer retention by providing superior customer service
- Recommend solutions that are client focused and persuasive
- Provide account management for client’s day to day operations
- Upsell current book of business to increase organic growth
- Work closely with senior sales representatives to grow book of business
- Continuously provide educational material to the client base
- Resolve any customer related issues in a timely manner
- Meet and exceed monthly retention and upsell goals on a regular basis
Requirements:
- Bachelor’s degree is preferred
- Previous outside sales experience or account management of 3 years is preferred
- Experience in the healthcare industry is a plus
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast paced, competitive market
- Excellent time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel overnight as needed
- Valid driver’s license and clean driving record
Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.
