What are the responsibilities and job description for the PST Team Leader-NB329 position at Labcorp?
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomy Team Lead to work in Frederick, MD. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
The schedule for this position will vary (Monday-Friday 6:30am-5:00pm) and every other Saturday 7:00am-2:00pm
Job Duties/Responsibilities:
- Provide coverage and travel to various sites to perform phlebotomy job duties
- Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
- Observe new employee performance and report observations to the supervisor
- Perform site inspections on a regular basis and accurately report all findings
- Provide continuous training to phlebotomy staff as directed
- Complete new hire and annual competency assessments when necessary
- Manage and monitor patient flow, wait times, inventory levels and information logs
- Address any customer service related issues in a prompt and respectful manner
- Review daily/weekly schedule with supervisor and making schedule adjustments as needed
- Promote team work, cohesiveness and effective communication among coworkers
- Perform all duties of a phlebotomist and site coordinator as needed
- High school diploma or equivalent
- 3 years of previous experience as a phlebotomist
- Prior experience in a leadership position is a plus
- Phlebotomy certification from an accredited agency is preferred
- In-depth knowledge of phlebotomy duties, responsibilities, and techniques
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Must be 21 years of age, reliable transportation, and clean driving record if applicable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!