What are the responsibilities and job description for the Route Coordintor position at Labcorp?
Develops and coordinates the daily route, work, and training schedules of assigned work group. Assists Branch Manager with administrative duties associated with Professional Services operations. Functions as a back-up driver for all routes within a designated geographic area and/or work group for pick-up and delivery service of test samples, supplies, and reports.
Work Schedule: Monday - Friday, 11:00am - 8:00pm (additional days/hours will be required based on business need)
Location: 7207 N Gessner Rd, Houston TX
Job Duties/Responsibilities
Utilize route management software to schedule, coordinate and dispatch specimen pickups
Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
Responsible for specific service area to ensure best possible solutions for client
Achieve location productivity and expense targets while meeting customer expectations
Ensure a balance between customer response time, accuracy and cost/productivity targets
Follow standard procedures for field requests for service and dispatching calls
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Performs a variety of administrative/clerical duties as needed
High school diploma or equivalent
Prior experience in logistics, customer service or operations highly preferred .
Experience working in a medical courier environment is preferred
Familiarity with route management software is a plus
Basic computer and typing skills; Proficient in Microsoft Office
Strong communication skills; both written and verbal
Excellent organizational and time management skills
Strong attention to detail with the ability to multitask
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Work Schedule: Monday - Friday, 11:00am - 8:00pm (additional days/hours will be required based on business need)
Location: 7207 N Gessner Rd, Houston TX
Job Duties/Responsibilities
Utilize route management software to schedule, coordinate and dispatch specimen pickups
Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
Responsible for specific service area to ensure best possible solutions for client
Achieve location productivity and expense targets while meeting customer expectations
Ensure a balance between customer response time, accuracy and cost/productivity targets
Follow standard procedures for field requests for service and dispatching calls
Problem solve and provide potential resolutions for any specimen related issue
Utilize multiple databases to process requests and inquiries
Performs a variety of administrative/clerical duties as needed
High school diploma or equivalent
Prior experience in logistics, customer service or operations highly preferred .
Experience working in a medical courier environment is preferred
Familiarity with route management software is a plus
Basic computer and typing skills; Proficient in Microsoft Office
Strong communication skills; both written and verbal
Excellent organizational and time management skills
Strong attention to detail with the ability to multitask
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
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