What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at LaborMAX?
ABILITIES REQUIRED :
- Clear, friendly and professional speaking skills.
- Clear, precise and professional writing skills.
- Computer / telephone / FAX equipment literacy.
- Organizational skills to accommodate multiple sales / service tasks.
- Personable disposition when interacting with employees and visitors.
- Interest in developing solid business relationships with clients.
- Motivation to learn catalog products / services with adequate knowledge to clearly convey
ordering information as required.
DAILY TASKS :
individuals.
production / collections assistance.
necessary follow-up to secure orders.
colleagues.
products / services.
company during breaks and absences.
CONTACT TO A SALE AND ENDING WITH THE COLLECTION OF PAYMENT.
Requirements :
Working with ERP software systems Familiarity with RMA's (definite plus!) Understanding of what a B.O.M. sale would be in an inventory ERP system Processing quotations Processing / entering sales orders Understanding of purchase orders with Net terms Basic understanding of Microsoft office, Word, Excel, Windows 10 & 11 Familiar with shipping methods and incoterms International sales (definite plus) Export compliance (definite plus)
To apply for this position, click the link below or contact the local office at (510) 795-0300
