What are the responsibilities and job description for the Sales Manager position at Ladder Loans?
About Us:
We’re an exciting new FinTech company headquartered in Orange County. We provide financial products that help consumers improve their lives and solve financial problems. In this concerning financial climate causing more and more consumers to face challenging debt problems, we offer transparent and fair products customized to the consumer’s individual situation.
Our leadership team has extensive experience and expertise in the financial services and debt management marketplace. We are reinventing the market by investing in innovative technologies to best serve our customers. Our workforce is a community made up of celebrated, diverse backgrounds working towards the common objective of developing something transformational for the debt settlement industry.
About the Role:
We are seeking an experienced Sales Manager to support our ambitious growth plans. You will provide strategic and innovative support to unleash your potential within a sales environment. You will recruit, train, and work daily with a team of sales representatives (10-25) to monitor their success, mentor, and motivate.
What You'll Do:
The Sales Manager will be responsible for the success of their team. They will evaluate and enforce daily: Product Expectations, Behavioral Expectations, Lead Management and Attendance. The Sales Manager will also partake in Team Huddles, Live Call Monitoring, Team Performance Reviews, Escalation Calls, Monitoring System Performance, and ongoing training. Sales Managers will be assisting with acclimating new hires to the sales environment in an office setting and will be responsible for their success.
Required Experience:
● Leadership traits
● Strong communication skills
● Ability to motivate people
● Financial literacy, (credit reporting, budgets, debt to income ratio)
● Basic knowledge of loans, bankruptcy, debt management, and debt resolution
● Experience with managing and tracking metrics
● CRM and phone system experience
●Experience with maximizing Sales Production (Quotas, Spiffs)
● Ability to take calls and assist with difficult clients/de-escalation tactics
● Accountability Management, Hiring, Retention, Coaching, Training, Attendance Tracking
● Prior management experience running a team of 15
Why join us?
We are looking for great people to join our fast-paced, growing, and innovative business and make a positive impact.
We offer:
● Flexible PTO
● Health, dental, vision, and commuter benefits
More importantly, our team spirit and culture are what really sets us apart as a company. We’re a world-class Financial Technology company that loves what we do…and we have fun doing it!
*We are an equal opportunity Employer*
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Job Type: Full-time
Pay: $120,000.00 - $200,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Lake Forest, CA: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $120,000 - $200,000