What are the responsibilities and job description for the Server Repair Technician position at laiba Techologies?
LOCATION: Location : Madison, WI USA – Day 1 onsite
TWC, an IBM Business
401 Charmany Drive, Suite 200
Madison, WI 53719
Monday-Friday (excluding company observed holidays) roughly 8AM-5PM or 9AM-6PM Central time
US Contract
JD:
Assemble, test and perform software loads on Hewlett Packard (HP) computer workstations/systems; diagnose, troubleshoot and repair computer systems, while maintaining parts and component inventories, consistent with business and control requirement, to support customer requirements and achievement of business objectives.
- Perform final assembly of computer systems to include load and configuration of application software for customer delivery
- Test, repair and maintain hardware inventory in a ready state; identifying, verifying and documenting all hardware issues as apparent
- Perform shipping and receiving functions of systems and parts, as required
- Manage parts inventory life cycle processes to include inventory management records, parts return process, and inventory reporting
- Administer Customer Service Knowledge Management processes and tools; identifying, verifying and documenting build, repair, configuration and testing process
- Provide technical expertise to customer support personnel as needed
- High school diploma required
- Related experience in computer hardware repair or assembly.
- Working knowledge of PC hardware components and Windows OS (Windows 10)
- Computer certifications a plus (Example: CompTIA A , MCSA, MCSE, etc.)
- Knowledge using Microsoft Office applications (Word, Excel)
- Fundamental understanding of computer hardware and computer operating systems (Windows)
- Ability to work and make decisions both independently and in a team environment
- Highly proficient computer troubleshooting skills
Able to lift boxes up to 70lbs.
Job Type: Contract
Salary: $22.00 - $24.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Signing bonus
People with a criminal record are encouraged to apply
Experience:
- ITIL: 4 years (Preferred)
- Server Repair Technician: 5 years (Preferred)
- TWC: 5 years (Preferred)
- server: 5 years (Preferred)
Work Location: One location
Salary : $22 - $24