What are the responsibilities and job description for the Account Executive position at Lakeshore Recycling Systems, LLC?
The Company
LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve.
We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.
Live Safety Serve With Passion Innovate Relentlessly Engage With Integrity
Build Community Be Accountable
Position Title and Summary
The Account Executive will be responsible for proactively maintaining, retaining, and growing relationships for your existing customers for permanent commercial and industrial waste services in your assigned sales territory.
Reports To
Major Account Executive
Responsibilities
- Develops and executes sales plans utilizing LRS sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads
- Cultivates customer relationships by developing a deep knowledge of the customer’s business and establishing a consultative relationship
- Engages customers by linking the customer’s business priorities to the LRS value proposition.
- Display a thorough knowledge of the Company’s services and pricing structures.
- Manage reactive and proactive customer calls
- Keeps current with industry insights, current LRS product/service mixes, monitors competition by gathering current relevant marketplace intelligence including information on pricing, services, delivery schedules and merchandising techniques
- Partners with internal resources to accomplish growth objectives. Establishes and maintains clear and consistent lines of communication with internal departments relative to customer successes, customer opportunities, new customer developments and other customer specific information
- Actively reviews and manages existing customer Accounts Receivable balances to help minimize LRS working capital investment and financial risk
- Performs profitable contractual re-signs on existing customers
- Responds to all cancellation requests in alignment with the established escalation policy
- Partners with the operations team, when needed, to address customer services issues.
- Performs other job-related duties as assigned.
Qualifications/Knowledge/Critical Skills
- High School diploma or GED, Bachelor Degree preferred
- One-year experience in front of the customer that includes addressing customer needs
- Experience using Salesforce CRM preferred
- Highly skilled in MS Office Applications (Excel, Word, PowerPoint, Outlook)
- Self-motivated with a passion to help people
- Strong listening skills
- Strong ability to multi-task
- Ability to perform in a fast-paced environment and meet deadlines
- Excellent written and verbal communications skills
- Pro-Active, quick-learner and self-starter
- Strong organizational skills
Physical Demands/Environmental Factors
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
- Occasionally required to stand and walk
- Must frequently lift and/or move up to 10 pounds
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
- Sporadic local travel required
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Lakeshore Recycling Systems is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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