What are the responsibilities and job description for the Graduation Coordinator position at Lamar University?
The Graduation Coordinator participates in daily operations of the Records office including graduation, commencement, transcripts, and student degree audits.
Essential Job Functions:
Customer Service:
- Provides quality customer service relating to commencement, transcripts, degree audit system and general record enquires
- Maintains departmental email boxes
- Departmental phone queue
- Counter assistance
- Comply with and adheres to Family Educational Rights and Privacy Act when dealing with public and university community.
- Collaborate with academic departments to ensure eligible students’ names have been submitted in a timely manner to apply for graduation
- Manually reviews audits to ensure degree clearance and certification
- Specialize in identifying graduation honor candidates and calculating honors GPA
- Manually sets student up to apply for graduation
- Maintain master list of graduating students – as students apply or departments notify of changes, manually update master list and application status in Banner using appropriate codes
- Verify final grades and GPA before awarding degrees
- Identify and track students who do not meet the qualifications to graduate
- Track those students who defer walking at commencement and create walking cards for them at the appropriate time
- Determine whether students who applied for tuition reimbursement meet the qualifications for this benefit
- Award degrees using batch process in Banner
- Manually freeze student’s degree audits after awarding degrees for retention purposes
- Produce diplomas to be disseminated at graduation, mailed out after graduation, or produced throughout the year as replacements or additional diplomas (print, stuff, label)
- Coordinate Graduation Fair with Undergraduate Coordinator and Assistant Registrar
- Secure vendors and departments to participate
- Obtain door prizes and snacks to hand out
- Pass out flyers
- Send out correspondence to students to attend
- Secure venue, mascots, volunteers
- Assists in the coordination of commencement ceremonies with Supervisor of Graduation and Transcripts and Assistant Registrar
- Facilitate and maintain inventory of diploma stock, tubes, envelopes, labels, and honor cords.
- Ensure accuracy of information in the commencement program, on undergraduate diplomas, and for graduation-related information in Banner.
- Secure volunteers to work
- Develops and emails mass correspondence to graduating students
- Prepares walking list and walking cards
- Attends Commencement Committee meetings
- Be readily available to answer questions at ceremony
- Serves as back up Scribe to LU degree audit system
- Assist in training faculty and staff in DegreeWorks, best practices and procedures
- Correspond with students, faculty and staff regarding degree requirements advice
- Process course substitutions for core classes, and for major classes when requested by departments to do so.
Additional Duties:
- Serve as back up to transcript production
- Process transcripts, as needed
- Update student records in Banner, as requested
- Assist in recruitment, hiring, and training of co-workers
Who We Are:
A comprehensive benefits package is offered that includes:
- Health, dental & vision insurance
- Life insurance
- State of Texas Retirement plans
- Tuition reimbursement for employees, spouses and/or eligible dependent
- Paid time off – vacation, sick, and holidays.
Education/Experience:
- Degree preferred, but not required
- Six months of on the job-related experience preferred, but not required
- Knowledge of student information systems and degree audit systems, preferably Banner and DegreeWorks
- Excellent communication, interpersonal, and organizational skills
- Strong logical and analytical problem-solving skills; critical thinking skills with attention to details
- Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
- Strong organizational, time management and project planning skills
- Ability to work independently as well as on a team
- Strong initiative and the ability to coordinate multiple tasks simultaneously in a high-pressure environment
- Must be approachable and highly customer service oriented; must be detail-oriented, but also able to strategically conceive and coordinate long-term projects and events planned over a long period of time.
- Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
Lamar University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.