Showroom Sales Representative

Lane Automotive
Watervliet, MI Full Time
POSTED ON 5/18/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Showroom Sales Representative position at Lane Automotive?

The Showroom Sales Representative is responsible for selling high performance aftermarket automotive parts to the public. The Showroom Sales Representative will work closely with multiple departments across the organization to provide customers with an industry-leading customer experience. Monday - Friday 9am-6pm.

Responsibilities & Duties:

  • Sell high performance and racing products via phone sales and showroom store front
  • Understand distinct performance segments the company sells to, and customers’ needs within those segments
  • Identify customer expectations and exercise decision-making ability to determine the best products to meet customer needs
  • Perform data entry of customer orders into company order system
  • Provide product price quotes to customers
  • Responsible for assigned cash drawer and the nightly reconciliation of receipts and cash
  • Assist the Showroom in daily tasks, such as, answering phones, emails, customer questions/inquiries
  • May attend company events, trade shows, and motorsports events and serve as a representative of the company
  • Partake in overall Showroom housekeeping including cleaning, organizing, reducing clutter, dusting, sweeping, etc.
  • Participate in seminars and other training as required
  • Must have knowledge of and comply with the policies and procedures contained in the Lane Automotive handbook
  • Other duties as assigned

Education/Experience/Qualifications:

  • High School diploma or GED required
  • Significant and detailed product knowledge of performance aftermarket automotive parts
  • Familiarity with and a passion for, the technical and mechanical aspects of the performance motorsports aftermarket

Skills & Abilities:

  • Proficient with company’s operating systems (both SxE and IRMS) is preferred
  • Ability to communicate effectively (clear and concise) through writing, speaking, active listening, and presentation
  • Must approach conflicts with vendors, customers, and colleagues in a constructive manner
  • Ability to work both independently, within a team, and cross-functionally with other departments/stakeholders
  • Excellent problem-solving skills and sound judgment
  • Excellent organization skills with superior attention to detail
  • Ability to develop and foster business relationships
  • Must be able to maintain confidentiality
  • Must be able to practice safe work habits

Physical Demands:

This is an office type position and a general warehouse position that requires sitting, standing, walking, stooping, kneeling, and use of hands continuously for eight hours. This position requires lifting/moving up to 50 pounds and occasionally with assistance lifting/moving up to 100 pounds. This position requires extended amounts of time walking and climbing stairs. This position may require work time beyond an eight-hour shift/40-hour week. This position requires the operation of basic office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Each coworker is accountable for their actions and is required to exercise good judgment in everything they do on behalf of Lane Automotive. Part of that responsibility includes understanding and living up to company values, standards and policies, specifically our code of ethics and business conduct. Additionally, every coworker has a responsibility to ask questions when they are unsure of what those values, standards and policies require, and to act if they believe someone else is not acting consistently with those values, standards and policies.

The information in this job description is intended to convey information about the key responsibilities and requirements. It is not an exhaustive list of the skills, efforts, duties, responsibilities, or working conditions associated with the opportunity. Responsibilities are subject to change.

Lane Automotive welcomes diversity. As an equal opportunity employer, all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay

Application Question(s):

  • Technical and mechanical aspects of the performance motorsports aftermarket

Education:

  • High school or equivalent (Required)

Experience:

  • Product knowledge of aftermarket automotive parts: 3 years (Required)

Work Location: In person

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