What are the responsibilities and job description for the Delivery Manager position at Lantern?
Department: Project Management
Employment Type: Full Time
Location: Richardson, Texas
Description
We are looking for an experienced and consultative Delivery Manager to join our team at Lantern. In this role, you'll need to execute both traditional project management functions and Agile methodologies, managing client engagements across our Data Platform, Business Intelligence, Artificial Intelligence, and Power Platform practices (focused on Microsoft technologies).
As a Delivery Manager, you will act as a self-driven consultant on technical programs and projects, building key client relationships and ensuring value is delivered through our solutions. This client-facing role requires strong communication skills, the ability to manage multiple work streams, and a deep understanding of business and technical requirements. You’ll also be responsible for building and managing the product backlog while collaborating with our architects and team members to ensure successful solution delivery. If you thrive in a dynamic environment and are passionate about driving value for clients, this role is for you.
Key Responsibilities
At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners.
Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society.
Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large.
As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.
Employment Type: Full Time
Location: Richardson, Texas
Description
We are looking for an experienced and consultative Delivery Manager to join our team at Lantern. In this role, you'll need to execute both traditional project management functions and Agile methodologies, managing client engagements across our Data Platform, Business Intelligence, Artificial Intelligence, and Power Platform practices (focused on Microsoft technologies).
As a Delivery Manager, you will act as a self-driven consultant on technical programs and projects, building key client relationships and ensuring value is delivered through our solutions. This client-facing role requires strong communication skills, the ability to manage multiple work streams, and a deep understanding of business and technical requirements. You’ll also be responsible for building and managing the product backlog while collaborating with our architects and team members to ensure successful solution delivery. If you thrive in a dynamic environment and are passionate about driving value for clients, this role is for you.
Key Responsibilities
- Leads teams of consultants to ensure high-quality service delivery to clients.
- Realizes revenue and utilization goals of engagements as laid out in our statements of work.
- Work alongside client stakeholders to define digital products by identifying requirements. Write user stories that effectively communicate client requirements such that they are easily consumed by development teams.
- Oversee the creation of design artifacts as appropriate, such as wireframes and business process flow diagrams.
- Work with the engineering team to define and validate the technical approach, strategy, and deliverables for an initiative.
- Facilitate internal and external team events and ensure the delivery framework is adhered to.
- Act as a primary point of communication with the client throughout program execution, including financial status reporting.
- Work independently and with team members to create delivery plans, schedule time, work with other members to resolve conflicts, and escalate issues to management as required.
- Utilize modern workplace tools such as Microsoft Teams, SharePoint, Outlook, Microsoft Office, and Power BI.
- Partner with Account Executives on expanding existing engagement or growing into other areas within a client.
- Create growth and opportunity for our clients utilizing technical solutions from our partner, Microsoft.
- Certified ScrumMaster (CSM) or similar Agile methodology certification.
- More than 5 years of team leadership experience.
- More than 5 years of general technology or consulting experience.
- More than 3 years of requirement creation/management experience.
- A good understanding of several SDLCs and delivery methodologies.
- Ability to manage multiple projects and clients at the same time.
- Strong written and verbal communication skills.
- Experience with multiple teams building practices in a fast-paced environment with strong facilitation skills.
- Ability to manage risks and priorities with humility and grace.
- Walk the line between skepticism and optimism with every project.
- Experience supporting sales and account management.
- Solid presentation skills in both physical and virtual environments.
- A desire to build upon a solid foundation of delivery practices to evolve in the age of AI.
- A culture that both wows our customers and employees;
- Variety of challenging projects, and the ability to work with leading-edge technologies;
- Competitive salary & group benefits;
- Generous training and education opportunities;
- Diverse team social events;
- Be part of a team that believes in diversity, inclusion, and a fun atmosphere!
At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners.
Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society.
Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough choices and solve complex problems to positively influence our clients, their customers, and the world at large.
As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.
