Community Support Specialist

Do you want to help members of your community thrive? Are you a quick learner with strong communication and organizational skills? We are seeking highly motivated, innovative, enthusiastic and inclusive staff members to join our Benefits and Community Support (BCS) Division as Community Support Specialists!

Community Support Specialists provide information, coordinate benefits, and determine initial and ongoing eligibility for applicants/recipients of multiple public assistance programs and services within the Eligibility and Support Division of the Department of Human Services.
 
View this video for a preview of what it is like to be a Community Support Specialist: https://www.youtube.com/watch?v=-G4JfRFfFqI

At Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. Join our team, apply today! 

Specifically, this position:

• Gathers, assembles, and reviews information submitted by applicants and recipients regarding financial and non-financial criteria relevant to the initial and continuing eligibility for food stamps, categorical assistance, and/or medical assistance.
• Informs applicants/recipients of the relevant requirements and benefits of program for which they may have eligibility; assists applicants with completing forms; secures documents; notifies applicants of appeal rights and procedures in response to notices generated by the computer.
• Approves or denies applicants based upon review of case information, in accordance with state statutes.
• Enters and updates case/client information to maintain computer database records.
• Maintains assigned caseload under direct supervision and case review.
• Reviews monthly change reports for ongoing eligibility and re-determines eligibility as required by applicable programs.
• Calculates income and resources based on program rules and regulations.
• Provides referrals for related resources and services to collateral departments and agencies as appropriate. 

To view the full job description, visit - https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Community_Support_Specialist_I OR https://www.larimer.gov/hr/careers/job-descriptions#/app/detail/Community_Support_Specialist_II

We are looking for a candidate that will:

• Be detail oriented and have excellent organizational skills.
• Manage multiple projects at once.
• Have predictable, reliable attendance.
• Take initiative, think independently and have good judgment.
• Work well with a range of personalities and people from various backgrounds.
• Be able to learn new systems and have confidence using technology.
• Recognize when to seek input/guidance and when to proceed independently.
• Have strong verbal and written communication skills.

All candidates will be screened for the following required minimum qualifications. Any candidate who does not meet all of the qualifications listed as required will be eliminated from the process.

Depending on qualifications, this position could hire as Community Support Specialist I or II.

Community Support Specialist I

• One (1) year of experience in a directly related field or in the performance of similar duties and responsibilities within an office or customer service environment required.
• High school diploma or GED required.
• Bilingual (English/Spanish) skills preferred.

Community Support Specialist II

• One (1) year of experience as a Community Support Specialist I, or in a directly related field or in the performance of similar duties and responsibilities required.
• High school diploma or GED required.
• Bilingual (English/Spanish) skills preferred.

Benefits
For all temporary positions, sick leave and our Employee Assistance Program are available and other benefits may be available.

 

Larimer County offers the following for all Regular/Limited Term positions:

• Medical, Dental, and Vision Benefits.

• Flexible Spending Accounts / Health Savings Account

• Short and Long Term Disability.

• Employee Assistance Program

• Basic Life/Accidental Death & Dismemberment 

• Accident Insurance

• Critical Illness Insurance

• Retirement Plan 401(a) with employer match.

• 457(b) Deferred Compensation.

• Paid time off including vacation, sick and holidays. 

 

To view information on Larimer County's Benefits, visit https://www.larimer.org/hr/benefits. 

The typical schedule for this position is Monday through Friday, 8am-5pm. 

This position is a 60/40 remote/office hybrid position. You will be required to have adequate internet access and space for remote work. Larimer County provides an annual remote work stipend to assist with equipment and office supply needs for remote workspaces.

While in the office, this position will be located at one of the following three locations: 1501 Blue Spruce Drive, Fort Collins, CO 2555 Midpoint Drive, Fort Collins, CO 200 Peridot Avenue, Loveland, CO.

The starting salary for this position is $22.2359 unless the candidate has held Community Support Specialist position in another Colorado county for at least one year. 

All new employees and rehires will be required to submit fingerprints for a CBI criminal background check (c.r.s. 26-6-104).

An offer of employment is contingent upon the successful completion of a pre-employment drug screen. As marijuana is an illegal substance under federal law, testing positive for marijuana (medical or otherwise) or any other substance for which the county tests, will result in the contingent offer of employment being revoked. A successful completion of the drug screen is defined as obtaining a negative result.

All application components must be submitted by 11:59 PM MT on the closing date listed.

Larimer County is an Equal Opportunity Employer, and prohibits discrimination and harassment in all employment practices on the basis of race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, marital status, disability, genetic information, age, military status, or any other characteristic protected by law or regulation.

Salary : $22 - $29