PROVIDER ADVOCATE (CENTRAL VALLEY)

Job description

POSITION SUMMARY:

Provide world class support to our network of primary care and specialty providers. Recruit new primary care and specialty providers.

Supporting our network means sharing regulatory and policy changes, helping the network use our tools, answering provider questions, fixing the inevitable issues, and making sure we always close the loop on open items.

Provider relations representatives must be able to multitask and have multiple assignments completed quickly. They often have their hands full with work, but are always able to finish it on-time

ESSENTIAL FUNCTIONS:

• Prioritize and meet deadlines
• Coordinate with other subject matter expert to get issues or questions resolved.
• Work independently but know when to bring in other subject matter experts or management
• Keep track of your open issues / tasks and reliably meet the expectations you create. Keep your promises.
• Maintain a positive and professional attitude.
• Drive to Provider Offices on a weekly basis

KNOWLEDGE, SKILLS AND ABILITIES (minimum qualifications):

• Thorough understanding of managed care concepts, one can demonstrate required written and oral communication skills.
• Strong organizational skills, problem solving and decision making skills required. Knowledge in Excel and Word. Ability to navigate through and utilize various PC applications efficiently.
• Self-direction and self-starter skills required.
• Experience in medical terminology, coding, and/or claims processing is helpful
• 1-2 years previous managed care experience strongly desired.
• Social networking is an important; in order to make a business grow and succeed, one must be willing to share ideas with others.
• High School Diploma required but prefer a Bachelor’s Degree

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• Are you fully vaccinated against COVID-19, booster included?

Experience:

• Managed Care: 1 year (Preferred)
• Medical Terminology: 1 year (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road