Site Manager

Our Company:

Lazer Spot is the industry leader in third-party yard management services. Spotting and local shuttles are our core business, not an auxiliary function. For our customers, a choice to work with Lazer Spot means you get our full attention, our years of experience, and our commitment to customer satisfaction. You will not find another company that works harder or understands better how to make your facility function more efficiently. For our employees, a choice to work at Lazer Spot means you joined an organization that lives by a set of shared values that guide our actions and behaviors:

• Driven to Achieve
• We Keep each other safe (physically and psychologically)
• Our leaders serve and develop our people
• Resilient to our core
• If you are here, you are family

Summary:

This position will provide support to the local area manager while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.

Duties & Responsibilities

• Provide feedback to the Area Manager while keeping close tabs on cross training.
• Ensure employees are held accountable for their safety standards and resolve maintenance issues.
• Monitor performance metrics, develop process improvements and resolve issues that impact service levels.
• Attend customer meetings and build relationships with that customer.
• Coordinate logistics activities with internal/external customers.
• Research and stay current with best practices in logistics and distribution operations & solutions.?
• Manage and develop department personnel to efficiently meet the needs of the business.
• Ensure that all employees provide the highest level of service.
• Ensure all locations have the necessary equipment to operate (M&R, rentals).

Technical Skills and Knowledge:

• Must have leadership skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers
• Must have good communication & willingness to provide exceptional customer service?
• Working knowledge of domestic carrier services, rules, and regulations
• Understanding and prevention of critical safety issues
• Detailed oriented, organized and the ability to multi-task
• Basic computer skills (Microsoft Office, E-Plan and Geotab)

Qualifications

• Related field with 1 year’s previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred but not required.
• Excellent written and verbal communication skills
• Willingness to devote hours necessary to complete task at hand
• CDL required

Performance Measures:

• Driver Retention/Turnover Production
• Safety
• Customer Service

Competency Model:

• Customer/Client Focus- Makes customers/clients and their needs a primary focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers (including direct reports); gains customer trust and respect; meets or exceeds customer expectations
• Safety Awareness- Being aware of conditions and circumstances that affect one’s own safety or the safety of direct reports.
• Planning and Organizing- Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed
• Coaching- Providing timely guidance and feedback to help others strengthen knowledge/skills areas needed to accomplish a task or solve a problem.to
• Facilitating Change- Facilitates the implementation and acceptance of change within the workplace; encourages others to seek opportunities
• Team Leadership- Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while managing within a context of multiple directives.
• Work Standards- Sets high standards and well-defined, realistic goals for oneself; displays a high level of effort and commitment towards completing assignments in a timely manner; works with minimal supervisor; is motivated to achieve.
• Action Oriented- Consistently maintains high levels of activity or productivity; sustains long working hours, when necessary, works with vigor, effectiveness, and determination over a sustained period.
• Communication- Clearly conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills
• Developing Others- Helps plan and supports the development of individuals’ skills and abilities so that they can fulfill current of future job/role responsibilities more effectively.

Lazer Spot is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period.

Job Type: Full-time

Pay: $67,600.00 - $72,800.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Supplemental Pay:

• Bonus pay

License/Certification:

• CDL License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location