What are the responsibilities and job description for the Body Shop Service Manager position at Lazydays RV?
Do you want to do what you love every day and come to work knowing you make a difference? Are you looking for career growth in a company that is rapidly growing? Then come join the world's largest RV dealership--that's right, come join Lazydays! We offer competitive pay, excellent benefits, 401K match, employee stock purchase and an amazingly fun and family-oriented work environment. All that's missing is you!
Lazydays RV is an iconic name in the RV industry. Headquartered in Seffner, Florida, the home of the largest RV dealership in the world, Lazydays is committed to creating an environment of diversity where all employees are inspired to share their passion, talents and ideas.
Lazydays was taken public in 2018 and is executing on a rapid growth strategy that includes acquisitions as well as greenfield start-ups. This is an excellent opportunity for a motivated individual to develop their skills in a fast-paced, growing business.
Our employees embody the core values of customer first, teamwork, professionalism, accountability, fun and family. We offer unlimited career opportunities for individuals who want to collaborate, innovate, develop and deliver the most compelling RV experience imaginable for our customers.
SUMMARY:
This position is responsible to manage the body shop business unit including all employees, budget, P&L, customer service, regulatory compliance, capital expenditures, and all body shop operations.
ESSENTIAL JOB FUNCTIONS:
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Responsible for department P&L including achieving revenue, margin and cost targets
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Oversees all body shop operations to include dispatch, estimators, and technicians
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Manages departmental workflow and capacity plan
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Point of contact for escalated customer concerns related to body shop services rendered.
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Directs and motivates department employees
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Responsible for hiring, retention, performance and full employee life cycle of department personnel
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Ensures departmental regulatory compliance to include but not limited to, OSHA, EPA, DOT and Insurers
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Manages departmental inventory and supplies
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Complete proper budgeting of capital expenditures to ensure necessary plant and property maintenance and improvement is performed as needed.
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Attend all company required meetings and training.
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Additional responsibilities as requested or required.
QUALIFICATIONS and EXPERIENCE:
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Business unit management experience and three years of body shop management experience
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Ability to forecast and anticipate business needs
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Ability to sustain business growth while driving strong culture
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Ability to anticipate and resolve problems
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Valid driver’s license and clean driving record to meet insurance requirements
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Excellent customer service and communication skills, both verbal and written
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Ability to speak, read, write and comprehend English
EDUCATION:
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HS Diploma or equivalent
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