What are the responsibilities and job description for the Retail/Warranty Technician position at Lazydays RV?
POSITION SUMMARY: This position is responsible to prepare and repair coaches and document all work performed on a repair order.
ESSENTIAL JOB FUNCTIONS:
• Manage work assignment including flag time, cause and correction documentation, escalation to supervisors when repair time will exceed allotted time
• Experience performing Pre-Delivery Inspections to prepare an RV for customer delivery
• Knowledge of electrical and electrical diagnostics
o Including: 120AC and 12DC
o Inverters and converters
o Basic knowledge of AC electrical system theory and testing
• Inspect and complete battery maintenance
• Perform engine and generator oil changes
• Perform chassis lube
• Basic woodworking, cabinetry and skills
• Experience inspecting, diagnosing and determining repair or replacement of all major systems and components found in an RV
o Including but not limited to: Brakes, hydraulic systems, air conditioners, furnaces, water heaters, refrigerators, stoves, plumbing, slides, jacks, and LP/propane
• Completing preventative maintenance on various RV components
o Including but not limited to: fuel filter, air filter, hydraulic filter, water separator, air dryer service, axle seals, slide & jacks, brakes, and exterior sealant
• Experience installing RV accessories
o Including but not limited to: Hitches, brake controllers, slide out toppers, satellites, furniture, awnings, back up cameras, Wi-Fi extenders, mattresses, appliances, and vent covers
• Perform tire & brake checks
• Understanding and compliance with OEM and vendor warranty procedures
• Basic understanding of generator operation and maintenance procedures
• Maintain a safe and clean work environment
• Ensure the proper use, care and storage of all tools and equipment
• Provide high level quality repairs on all work assignments
• Attend all company required meetings and training
• Additional responsibilities as requested or required.
QUALIFICATIONS AND EXPERIENCE:
• Minimum 1-year service technician experience or related fields preferred
• RVIA certification helpful but not required
• Prior technical experience in electrical, plumbing, or carpentry is highly desired
• Valid Driver’s License and clean driving record to meet insurance requirements
• Must provide own tools
• Must have excellent customer service and communication skills, both verbal and written
PHYSICAL REQUIREMENTS:
• Availability to work more than 40 hours a week including nights, weekends, and whenever needed to meet business needs
• Flexibility to cover changing work schedules as needed
• Ability to lift to 70 pounds
• Ability to repeatedly bend, stoop, reach, climb stairs, push and pull
• Must be able to stand / walk for extended periods of time
• Potential exposure to heights and hazards
• Exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness
• Ability to work in changing climates and work outside for extended periods
• Ability to perform essential functions with or without accommodation
EDUCATION:
• High School Diploma or equivalent
