What are the responsibilities and job description for the Branch Manager position at LC Main?
WHAT WILL YOU BE DOING?
Leadership
- Lead a culture focused on service, quality, safety, and the promotion of LandCare’s core values
- Provide vision and direction, ensuring all team members understand the branch’s goals and objectives
- Build strong teams by developing and implementing personal growth plans for branch team members
Client Service and Retention
- Drive customer satisfaction and retention by developing deep relationships with the branch’s top customers
- Coach team members to provide excellent service and communication to all customers
- Ensure the team’s Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needs
- Maintain LandCare’s Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunities
New Business Development
- Develop growth strategy for your market by identifying key customer segments and individual prospects
- Actively prospect for potential clients and pursue new business relationships
- Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
Business Performance
- Review and manage branch budget, P&L performance, and overall financial health of the location
- Collaborate with the management team to ensure work bids are accurate and appropriately priced
- Drive performance of LandCare’s four measures of health: safety, customer retention, portfolio growth, and profitability
BENEFITS
Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:
- Competitive base salary
- Team based profit sharing program
- 401K for all employees with 3.5% company match
- Company-provided vehicle
- Medical, dental, and vision coverage
- Paid Time Off Policy 9 corporate holidays
- Formal training and development program
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