Branch Manager

LC Main
Sterling, VA Full Time
POSTED ON 6/20/2023 CLOSED ON 8/15/2023

What are the responsibilities and job description for the Branch Manager position at LC Main?

WHAT WILL YOU BE DOING?

Leadership

  • Lead a culture focused on service, quality, safety, and the promotion of LandCare’s core values
  • Provide vision and direction, ensuring all team members understand the branch’s goals and objectives
  • Build strong teams by developing and implementing personal growth plans for branch team members

Client Service and Retention

  • Drive customer satisfaction and retention by developing deep relationships with the branch’s top customers
  • Coach team members to provide excellent service and communication to all customers
  • Ensure the team’s Account Managers and Production Managers are coordinating effectively to deliver quality landscaping and follow-through on customer needs
  • Maintain LandCare’s Landscape Quality Audit process in conjunction with Account Managers and Production Managers to identify property maintenance needs and enhancement opportunities

New Business Development

  • Develop growth strategy for your market by identifying key customer segments and individual prospects
  • Actively prospect for potential clients and pursue new business relationships
  • Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare

Business Performance

  • Review and manage branch budget, P&L performance, and overall financial health of the location
  • Collaborate with the management team to ensure work bids are accurate and appropriately priced
  • Drive performance of LandCare’s four measures of health: safety, customer retention, portfolio growth, and profitability

BENEFITS

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

  • Competitive base salary
  • Team based profit sharing program
  • 401K for all employees with 3.5% company match
  • Company-provided vehicle
  • Medical, dental, and vision coverage
  • Paid Time Off Policy 9 corporate holidays
  • Formal training and development program

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