What are the responsibilities and job description for the Seasonal Retail Sales Associate position at Le Creuset?
Seasonal employment is defined as 160 days of employment or less. There is potential for regular employment, based on business needs.
POSITION Seasonal Sales Associate
WHO WE ARE
More than just cookware, Le Creuset has been a colorful companion to meals and memories around the world since 1925. Respect for tradition and authenticity have been Le Creuset’s guiding principal for nearly 100 years – our passion for superior artisanal quality, exceptional design, and European craftsmanship have remained constant.
WHO YOU ARE
As our seasonal sales associate, your primary role is to be to provide customer service excellence and to support our store team to achieve its sales and service goals. You model and maintain excellent customer service, effective communicaton, teamwork, product knowledge and appropriate selling techniques. You are motivated, efficient, and flexible in an environment with changing priorities. You come to work every day with a smile on your face, a can-do attitude and a commitment to creating joyful brand experiences for our customers.
YOUR DAY-TO-DAY
Meet company sales, service and KPI goals to support
- Consistently use the Recipe for Successful Selling approach while interacting with customers, in addition to promoting in-store promotions, contests and incentives.
- Utilize Friedman performance tools to enhance selling behaviors, including cross selling, suggestive selling, add-ons, set selling, etc.
- Leverage reporting tools to track and maintain individual results.
Deliver a joyful customer experience to support Brand standards
- Add customers to Personal Trade.
- Utilize and demonstrate product knowledge to customers.
- Respond to customer inquiries in a professional and timely manner.
Executes and maintain store standards to meet business needs
- Maintain visual standards, store merchandising practices and inventory control activities.
- Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs and demands of the business.
- Adhere to operational and safety policies and procedures.
WHAT WE’RE LOOKING FOR
- High school Current or Equivalent
- Must be at least 16 years of age
- Ability to be mobile on the salesfloor for extended periods of time
- Ability to lift and mobilize medium to large items, up to 25 lbs
- Flexibility in scheduling to the needs of the business, including weeknights, weekends and holidays
EXTRA EXTRAS
- Authentic passion around cooking, baking and entertaining
This job posting highlights the primary responsibilities of this role and are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the supervisor.
WHY JOIN US
Our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something bigger…from your first day to every moment thereafter, you’re going to love what you do!
FLSA STATUS Non-Exempt
EEO STATEMENT Le Creuset of America is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, sex (*including gender identity, expression, orientation, or pregnancy), religion, marital status, national origin, genetic information, disability, or veteran status, and any other classification protected by law.
Behaviors
Preferred- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Functional Expert: Considered a thought leader on a subject
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
