Area Manager

Pilot has the best employees in the transportation and logistics industry! Essential Functions: ● Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management Teams ● Provides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following procedures ● Oversees recruiting, processing, and performance of Haulers ● Develops and maintains relations with vendors ● Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims ● Interfaces with end customers to ensure effective in-home delivery for customers ● Maintains monthly operation reports that include statistics and customer service scores ● Other duties as assigned Skills & Competencies: ● Strong written and verbal communications skills ● Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume ● Ability to analyze technical and scientific journals as they pertain to the business and market ● Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions Additional Job Details : Travel: This position does not require travel This position requires travel up to 20% Education & Experience: Bachelors Degree Preferred OR 1-3 years of experience Within a corporate, multi-site department required Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision. Position requires on-call availability 24 hours a day, seven days a week. WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. For the warehouse locations, employee may be exposed to ambient weather conditions. If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)