What are the responsibilities and job description for the Universal Banker position at Lea County State Bank?
Summary
Deliver bank products and services as well as Paying and Receiving services to meet customer/ prospective customers' needs and maintain needed records and logs for all types of accounts, working under close supervision. Adhere to set teller standards and cashing limits.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
40%--Account Input/Operational Effectiveness. Open new accounts, explaining services offered i.e. Checking, Savings, CD's, CDARS, DDM, IRA's and Safe Deposit Boxes. Accurately input and maintenance of all accounts. Accept and input all stop payments, accept wire transfers, forward information to CIC and run appropriate GL tickets, order checks, key holds, account memos, and safe deposit box documentation. Relate and affiliate accounts accurately and timely. Link scanned signature cards and account documentation to image system.
BSA Duties: Accurately input new account information into BAM , and complete 90 day review for all consumer records assigned.
30%--Pay and receive cash, deposits, keep records of money, prepare general ledger entries, and accept loan payments. Responsible for maintaining control and security of assigned cash drawer/work station, and daily balancing by adhering to internal bank audit requirements. Meet set balancing standards. Basic knowledge of issuing, accepting, and maintaining records of negotiable instruments such as bank drafts, cashier's checks, bonds, and gift cards.
20%--Customer Services. Meet the bank's customer service standards. Display a professional appearance, provide fast and friendly assistance, answer questions, and respond to requests promptly. Display good product knowledge, accuracy of problem resolution, and telephone etiquette. Provide assistance to Internet banking customers. Basic knowledge of additional duties within the department including but not limited to completing monthly certifications, CTR's and account analysis.
10%--Operational Effectiveness and Job knowledge. Meet established SOP and audit requirements for Teller/PBR area with emphasis on BSA requirements. Know and understand the operational aspects of all products and the related policies and procedures, admit customers to safe deposit boxes, ensuring proper security is maintained. Assist with monthly certifications.
Salary : $16 - $21