How much does a Chat Support Representative II make in the United States? The average Chat Support Representative II salary in the United States is $45,882 as of May 25, 2023, but the range typically falls between $40,513 and $51,024. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $40,513 10% $35,626 90% $55,705 75% $51,024 $45,882 50%(Median) Didn’t find job title? Click
Change Search Criteria
Check out Chat Support Representative II jobs in Virginia

Customer Support Rep

AppleOne - Arlington, VA

Activity Security Representative II

Global Resource Solutions, Inc. - Arlington, VA

Program Security Representative II

Global Resource Solutions, Inc. - Arlington, VA

Job Description for Chat Support Representative II

Chat Support Representative II responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative II ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative II typically reports to a supervisor or manager. The Chat Support Representative II works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Chat Support Representative II typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification. (Copyright 2023 View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Chat Support Representative II.

Job Openings for Chat Support Representative II

Career Path for Chat Support Representative II

Those that have already made the climb...
Norman R. Hames, President and Chief Operating Officer - Western Operations
RadNet, Inc., together with its subsidiaries, provides outpatient diagnostic imaging services in the United States. Its services include magnetic resonance imaging, computed tomography, positron emission tomography, nuclear medicine, mammography, ultrasound, diagnostic radiology, fluoroscopy, and other related procedur... More
Fiscal Year Ended in 2021
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?'s CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Chat Support Representative II, base salary plus other pay elements

Average Base Salary

Core compensation


Average Total Cash Compensation

Includes base and annual incentives

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Chat Support Representative II in the United States. The base salary for Chat Support Representative II ranges from $40,513 to $51,024 with the average base salary of $45,882. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,559 to $53,478 with the average total cash compensation of $47,524.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.



Step 3 of 3

How much should you be paid?

View the Cost of Living in Major Cities

Skills associated with Chat Support Representative II: Product Support, Inquiry Research/Response, Service Level Management, Service Operations ...More

Recently searched related titles: Assistant Service Advisor

Jobs with a similar salary range to Chat Support Representative II : Assistant Client Manager, Personal Training Manager, Student Life Coordinator, Residence Life Coordinator

Salary estimation for Chat Support Representative II at companies like : Mortgage Toolbox, General Chipbreaker Drill Co Ltd, Rodenbeck - Paramount Residential Mortgage Group