Billing and Collections Specialist

LearnWell
Plymouth, MA Remote Full Time
POSTED ON 12/2/2022 CLOSED ON 2/13/2023

What are the responsibilities and job description for the Billing and Collections Specialist position at LearnWell?

Here at LearnWell, weve dedicated ourselves to making a life-changing impact on the 10 million students currently in the U.S. who live with some type of behavioral health need (depression, anxiety, suicidal ideation, eating disorder, substance use). For nearly 25 years, we have provided on-site instructional services within the hospital setting, helping students to continue their academic progress during treatment and successfully reenter the classroom.

LearnWell is looking for a detail-oriented and metric driven Billing and Collections Specialist to assist with the billing and collections for our academic services. This position is responsible for working cross-functionally with various teams to ensure invoices are submitted accurately, in a timely manner, and revenue is being collected before school districts are closing their books for the school year.

Responsibilities:

  • Analyzing billable hours within territory and generating weekly invoices within finance software
  • Editing any invoice corrections and distributing them to corresponding school districts
  • Monitor and maintain assigned customer accounts
  • Facilitate collection calls and/or correspondence to clients
  • Respond to customer service inquiries, resolve collection issues, process credits and account adjustments
  • Assist with purchase orders and other school district contracts/documentation being sent to our office

Position entails a 40 hour a week commitment, Monday through Friday, generally 8-4:30pm but some flexibility with hours. This role is a hybrid position where the individual will need to get to our Plymouth office 2-3 days a week to assist with school district paperwork coming through the mail. The other 2-3 days of the week can be done remotely. Base salary range between $40,000-$45,000. We offer a very generous package of paid time off including vacation time, sick time, and federal holidays. Additional benefits healthcare plans, paid family leave options, 401K, employer sponsored life insurance policies, and annual grants for tuition reimbursement.

Qualifications:

  • Bachelors Degree or equivalency of a 4-year college degree coursework
  • 2 years prior billing experience
  • Knowledge of general bookkeeping and accounting concepts
  • Effective time management and organizational skills
  • Ability to work under high pressure situations

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid sick time
  • Paid time off
  • Parental leave
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Plymouth, MA 02360: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Billing: 2 years (Required)

Work Location: One location

Salary : $40,000 - $45,000

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