Benefits Account Manager - Remote

Description

Risk Services of Louisiana, a Leavitt Group affiliate, is looking for an experience Benefits Account Manager to work remotely within the State of Houston or Louisiana.

This position provides client support in a fast-paced environment while maintaining a high standard of professionalism and quality of work.  An Account Manager must possess a strong sense of commitment, drive, enthusiasm, and communication/documentation skills.

Responsibilities

• Maintain day to day client relationships, including overall account management
• Maintain relationships with internal co-workers and vendors
• Daily management of Activities/Records
• Document activities and materials in agency operating system
• Claim resolution, billing, and eligibility issues (if no Account Coordinator)
• Prepare, review & manage annual service calendar, if applicable (if no Account Coordinator)
• Manage client deliverables 
• Manage the entire marketing process (e.g., census audit, Request/RFP, Rate Analysis template, checking in quotes, analyze proposals, negotiate terms)
• Quality Control (QC) presentations created by Account Coordinator and/or create “client ready” presentations
• Oversee the Implementation and Annual Enrollment processes 
• Annual enrollment presenter
• Update agency operating system as needed 
• Check-in/QC documents (e.g., SPD, contract) for accuracy, suggest changes when needed
• Run carrier reports as needed and update financial analysis reports 
• Present strategic initiatives to Account Executive and/or Producer
• Provide compliance guidance
• Manage 5500 filings 
• Prepare client financial statements, including mid-year reports to be delivered by Producer and/or Account Executive
• Respond to all calls and emails within 1 business day
• Perform special projects as needed

Position Requirements

• Must have 8 yrs. in Benefits Account Management within and insurance agency broker
• Knowledge of federal and state regulations
• Advanced Excel skills
• Exceptional communication skill both written and oral
• Ability to handle confidential information with maximum discretion
• Ability to work independently and on a team within a fast-paced environment
• Strong follow-up skills
• Demonstrate good judgment while managing projects, multi-tasking, prioritizing, and meeting deadlines with a sense of urgency
• Detail oriented, organized, efficient and proactive
• Excellent interpersonal and presentation skills
• High level of accountability and flexibility
• Self-starter with a high degree of emotional stamina
• High touch client orientation
• Strong analytical and quantitative skills
• Delegation skills 
• Flexible to work outside of normal working hours
• Travel on an as needed basis; overnight stay required
• L&H Insurance license

Benefits

Risk Services of Louisiana offers a competitive salary between (85 K- 100K) and an attractive benefits package that includes a health plan and a 401 K with company matching, vacation time, accrued sick time, a Flexible Spending Account, and a Wellness program. 

This a full time Remote work from home position.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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