Director of First Impressions

First Impressions Director

Job Description

Job Title: Director of First Impressions
FLSA Status: Full-time, non-exempt
Reports to: Controller & COO

Position Summary: Under the supervision of the Controller & COO and in cooperation with other Lee & Associates Leadership, the Director of First Impressions provides customer service, information services, administrative support. He/she will be responsible for managing those functions in accordance with the stated mission, goals, and policies established by Lee &
Associates, Raleigh-Durham President, and Principals.

The Director of First Impressions will work with team members to perform the day-to-day marketing and administrative activities from inception to execution.

Qualifications:

• This position requires that the incumbent be courteous, friendly, positive, enthusiastic and relate well to the public.
• He/she must have excellent communication and customer service skills.
• He/she must be able to respond well in a fast-paced environment.
• This position requires Intermediate experience using Microsoft Office Suite and answering a multi-line phone system. Professional and interpersonal skills with the ability to provide excellent customer service, ability to prioritize and work on multiple projects simultaneously.
• Experience with Adobe Creative Suite is a plus.
• Ability to work with minimal supervision, the incumbent must possess ability to initiate and work independently as well as cooperatively with others and have strong organizational and time management skills.
• Detailed oriented, dependable, and able to maintain a high level of confidentiality.
• Excellent verbal and written communication skills are essential.
• Applicant should have the ability to build effective, authentic relationships with clients.
• He/she to work alongside brokerage team to assist with listing forms, mailings, and tasks needed to accommodate client requests.
• He/she to keep office space organized and presentable for clients.

• Follows Lee & Associates policies and procedures; ability to respond to emergency situations.
• Requires corrected vision and hearing to normal range, or special accommodations made of sufficient nature for completion of assigned tasks.
• Ability to communicate clearly through speech and understanding of the English language.
• Ability to walk stand, kneel, stoop and manual dexterity.
• Ability to lift a maximum of 40 pounds.
• Ability to adapt to change quickly, work under stressful conditions on a regular basis and have responsibility for the health and safety of others

Overview and Daily Responsibilities:
The essential duties and responsibilities of this position may include, but are not limited to, the following:

• Opening and Closing Office responsibilities
• Welcome and direct visitors, members and staff, while multi-tasking, answering multi-line phone in a timely and courteous manner.
• Assist the finance team with daily admin duties. This would include helping with special projects, filing, administrative tasks, data entry, daily office tasks, mailings, and other miscellaneous tasks.
• Schedule room reservations & conference calls. Monitor room reservation request folder and reply to requests. Reserve equipment as necessary. Schedule catering orders associated with room reservations.
• Maintaining clean office and conference rooms before and after meetings.
• Report facility issues to Property Management and keep log of issues and resolution.
• Serve as contact person for vending & copier services.
• Maintain and distribute telephone lists.
• Receive and notify staff of special delivery mall and packages.
• Prepare monthly reports - birthday/anniversary.
• Assist Brokers, Controller, President, and Principal with daily admin duties in support of property management, brokers, and business practices.
• Assist the Brokerage & Property Management with Other duties assigned by supervisor.

Job Type: Full-time

Pay: $17.49 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Microsoft Excel: 1 year (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Ability to Commute:

• Cary, NC 27511 (Preferred)

Ability to Relocate:

• Cary, NC 27511: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17 - $20