Sales Operations Analyst

LegalMatch is seeking a Sales Operations Analyst to join our Team! The right person will be a wizard with reports! We are not as concerned about your previous industry experience, as we are with your tech skills! KPI's are your passion! Recent or soon to be college grad who is a tech whiz? Let’s talk!!

Responsibilities:

• Act as the point of contact for the sales operations team
• Define quarterly objectives and drive the team to hit key milestones to increase acquisition and activation
• Build and help to standardize business reporting for strategic analysis and internal business review
• Provide recommendations and take actions based on strategic objectives, forecast or performance metrics
• Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools
• Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with on boarding new sales talent
• Work with Finance, HR, and sales management to develop sales incentive programs and compensation planning in order to increase sales productivity
• Identify and eliminate sales process bottlenecks and inconsistencies
• Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
• Assist with Salesforce administration and project prioritization
• Produce and review actionable and accurate sales reporting and BI tools for reps, managers, and sales leaders
• Partner with sales reps and marketing to refine lead qualification process, analyze and report on campaign performances with reporting and dash boards
• Refine customer segmentation, assist with territory management, and help create a plan to enhance renewal and upsell processes
• Support sales spiff programs by updating performance, reporting, and communication to participants to drive success

Skills:

• ·Demonstrated success in a sales op, business ops, or similar role
• Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact
• Analytical and demonstrated ability to extract key business insights through data analysis
• Proven Salesforce subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more
• Previous deal desk and/or revenue experience a plus
• Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment
• Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT
• Excellent written and verbal communication skills, including presenting to C-level executives
• Agile, self-starter who can work independently and collaboratively
• Experience with visual analysis applications and sales intelligence software
• Advanced Excel skills with a strong understanding of Salesforce, other CRM applications and email marketing strategies

Experience:

• Bachelor’s degree or equivalent experience
• 2 years of experience in sales operations and/or business systems preferably in a software/technology (education can be considered for the right candidate)
• Experience building and/or managing a sales operations team
• Experience working with overseas team helpful.

LegalMatch has moved and opened a state-of-the art Headquarters in Downtown Reno! Located at 300 E. Second Street in the Freight House District, across the street from the Reno Ace's AAA baseball stadium. Offering an in-house complimentary employee gym, coffee shop, restaurant on the first floor, secure parking, direct access to public transportation and so much more! Join LegalMatch as we embark on this next phase of growth.

APPLY TODAY FOR IMMEDIATE CONSIDERATION.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Signing bonus

Ability to commute/relocate:

• Reno, NV 89501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)

Work Location: One location