Vice President, Operations (Yankee Stadium)

LEGENDS

Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.

YANKEE STADIUM

Yankee Stadium is a baseball stadium located in the Bronx in New York City. The stadium is the home field for the New York Yankees of Major League Baseball and New York City FC of Major League Soccer.

The stadium opened in April 2009, it is situated on the 24-acre (9.7 ha) former site of Macombs Dam Park, one block north of the original stadium's site. The new Yankee Stadium replicates design elements of the original Yankee Stadium, including its exterior and trademark frieze, while incorporating larger spaces and modern amenities. It has the sixth-largest seating capacity among the 30 stadiums of Major League Baseball.

Yankee Stadium became the home field of the MLS expansion club New York City FC in 2014, which is owned by City Football Group and the Yankees. It will be an interim venue for the club until a soccer-specific stadium is constructed. It has also occasionally hosted college football games, including the annual Pinstripe Bowl, concerts, and other athletic and entertainment events.

GLOBAL HOSPITALITY

We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.

THE ROLE    

The Vice President of Operations is responsible for leading the execution of an efficient, effective, and profitable venue operation under the leadership and direction of the Regional Vice President, Legends Hospitality.  The individual will be responsible for the development, implementation, and enforcement of corporate standards with regards to guest experience, operations, talent development, financial performance, and culinary innovation.  This individual will maintain strong relationships with and will be a source of inspiration for our hospitality partners, associates, and management teams.

ESSENTIAL FUNCTIONS

 Leadership

•  Ability to lead a large management team to drive results through common goals.
•  Ability to hold team accountable to outcomes and deliverables that serve the interest of the client, fan and hourly team members.
•  Drives a culture of engagement at all levels of the organization.
•  Creates succession plans for critical roles and focuses on team/leader development.

Client Engagement

•  Main point of contact for the client organization including Ownership.
•  Provides updates on overall operations, financials and key projects and other initiatives on a regular basis.

Financial Performance

•  Has the ability to make recommendations on revenue drivers, cost controls and capital investments.
•  Has the ability to manage the middle of the P&L to drive flow thru.
•  Has the ability to create annual budgets and provide information on financials to Legends leadership along with the client.

Enhancing the Fan Experience

•  In tune with industry innovation to enhance the fan experience both in dining at premium/concessions and a dynamic merchandise experience.
•  Actively seeks to engage with fans to understand their feedback and creates tangible action plans for continuous improvement.
•  Works on creating efficiencies for the fan that drive transaction/wait times while driving spend.

All in a way that is done with integrity and is compliant and safe.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• The ideal candidate will have a bachelor’s degree with a minimum of 10 -15 years leadership (including P&L) experience in the contract foodservice industry, preferably in premium services, catering, concessions and merchandise environment for a sports and entertainment venue.
• Strong commitment to delivering a high-level of customer and client service with demonstrated initiative, innovations, and leadership skills.
• Proven history with financial acumen in driving revenue and EBITDA.
• Proven ability to hire, assess, develop, and grow high performing talent.
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
• Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays.
• Must be willing to contribute and support fellow team members and the venue with a hands-on approach to our operations when needed or asked to maintain our business.

COMPENSATION

$165,000 – $175,000

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On-site

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

#LI-DB1