What are the responsibilities and job description for the General Manager position at Leila?
Overview:
Chef Mourad Lahlou and Chris Kajioka’s new Honolulu destination, LEILA, is looking for individuals who are enthusiastic about food, beverage, and hospitality to join the culinary team as a General Manager.
Chef Mourad is based out of San Francisco and has been widely recognized for Mourad, Aziza, and Moro. Chef Kajioka opened Miro Kaimuki in July of 2020, keeping the essence of the former location in the space, Café Miro. Leila will be a neighborhood restaurant focusing on Moroccan cuisine, opened 5-days per week.
We are seeking to hire a dynamic and experienced General Manager to oversee and lead our team! Passionate hospitality professionals who are self-motivated, organized, and hardworking are encouraged to apply.
The ideal candidate will work closely with team members to provide exceptional, engaged service to our customers and promote an environment of respect, support, and grace in the dining room. This position requires a great attitude, proven leadership skills and strong communication abilities. A strong passion for both food and people, and a ton of hard work is required. You will be managing and encouraging a team of talented staff members.
Candidates should have:
- Previous Restaurant Management experience as well as experience in all hourly roles (has growth history in FOH roles).
- A strong understanding of POS systems-Toast and Tock.
- A strong understanding of restaurant financials.
- Strategic Planning
- Ability to have fun while working
- Ability to build a strong community both within the staff and the neighborhood
- Ability to maintain an Owner mentality
- Ability to stand, walk, and/or sit for long periods of time and can lift and carry up to 50 lbs
- Wine Knowledge is a plus***
Duties and Essential Functions:
- Trains, schedules, and delegates work assignments to all Front of House department team members including, but not limited to servers, bartenders, barbacks, server assistants, runners, and hosts.
- Develops positive customer relationships and addresses customer service needs.
- Responds efficiently and accurately to customer complaints.
- Appraises staff performance and provides feedback to improve productivity.
- Develops strategies for better workplace efficiency and goal achievement.
- Understands and holds staff accountable to restaurant policies, procedures, service standards, and steps of service.
- Maintain safe, secure, and healthy facility by establishing, following, and enforcing Hawaii sanitation standards and procedures; complying with Department of Health and legal regulations
- Collaborate regularly with ownership, as well as other members of the management team, to develop strategies to manage restaurant financials such as food and beverage costs and labor efficiency
- Manage the FOH and BOH teams on a day-to-day basis, working to create a positive environment, driving sales and motivating the team and creating exceptional guest experiences
WHY JOIN OUR TEAM?
- Join a tight-knit, caring and creative team of talented hospitality professionals
- Take advantage of extensive training & development opportunities
- Opportunities to advance your career within a dynamic, respected and growing hospitality group
We are an equal opportunity employer. This position is full-time and salaried. We offer medical insurance plans, paid time off, bonuses, and a ton of growth potential. Salary is based on experience.
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Shift:
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $70,000 - $85,000